Maintenance Ticketing System Administrator
3 days ago
Key Responsibilities:
- Manage and maintain the maintenance ticketing system.
- Monitor ticket statuses and follow up to ensure timely completion of maintenance tasks.
- Analyze ticket data to identify patterns and recommend solutions for recurring issues.
- Create and maintain documentation for ticketing workflows and system updates.
Requirements:
- Bachelor's degree or equivalent work experience.
- Prior experience in ticketing systems management or maintenance coordination.
- Familiarity with maintenance operations, tools, and ticketing software.
- Strong organizational and time management skills.
- Excellent communication and customer service abilities.
What We Offer:
- A competitive salary range of $22-$24 per hour.
- A comprehensive benefits package, including paid time off and tuition assistance.
- Opportunities for career advancement and professional growth.
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