Maintenance System Administrator
5 days ago
ServiceNet, Inc. is a non-profit organization dedicated to providing quality services to individuals and families in need. Our mission is to empower people to achieve their full potential and live independent lives.
Job DescriptionThis position is an exciting opportunity for a motivated and detail-oriented individual to join our team as a Maintenance System Administrator. In this role, you will be responsible for managing our maintenance ticketing system, coordinating with maintenance staff, and communicating with stakeholders.
Key Responsibilities- Ticket Management:
- Log, prioritize, and route incoming maintenance requests.
- Monitor ticket statuses and follow up on outstanding tasks.
- Analyze ticket data to identify trends and recommend improvements.
- Maintain documentation for ticketing workflows and system updates.
- Coordination and Communication:
- Act as the central point of contact for maintenance ticket-related queries and updates.
- Collaborate with maintenance staff and other departments to resolve issues efficiently.
- Communicate status updates and resolutions to requesters in a timely manner.
- Process Improvement:
- Evaluate and improve ticketing processes to enhance system efficiency and response times.
- Provide recommendations for resource allocation based on ticket trends and priorities.
- Bachelor's degree or equivalent work experience.
- Prior experience in ticketing systems management or maintenance coordination preferred.
- Familiarity with maintenance operations, tools, and ticketing software.
- Strong organizational and time management skills.
- Excellent communication and customer service abilities.
The salary range for this position is $22.00-24.00 per hour. We offer a competitive benefits package, including health insurance, retirement savings options, and paid time off.
-
Facilities Maintenance Coordinator
1 week ago
Northampton, Massachusetts, United States ServiceNet Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Facilities Maintenance Coordinator to oversee and manage our maintenance ticketing system. As a key member of our team, you will be responsible for ensuring timely and efficient resolution of maintenance requests.Key ResponsibilitiesTicket Management:Manage and maintain the maintenance...
-
Executive Administrative Coordinator
4 weeks ago
Northampton, Massachusetts, United States Smith College Full timeAt Smith College, we are seeking an exceptional Executive Administrative Coordinator to join our team. Located in Northampton, MA, we are one of the largest women's colleges in the country and are dedicated to excellence in teaching and research across the liberal arts.This is a regular full-time position that offers a salary range of $60,000 - $70,000 per...
-
Administrative Coordinator Lead
4 weeks ago
Northampton, Massachusetts, United States Smith College Full timeAbout the RoleWe are seeking an experienced Administrative Coordinator to join our team at Smith College in Northampton, Massachusetts. This is a full-time position.Job SummaryThe successful candidate will provide administrative support to the faculty, staff, and students under the supervision of the Administrative Manager. They will work closely with...
-
Generalist HR Administrative Support
2 weeks ago
Northampton, Massachusetts, United States ServiceNet Full timeAbout the OpportunityWe are looking for an HR Generalist to join our team at ServiceNet. As a key member of our Human Resources department, you will play a critical role in shaping the employee experience and ensuring the smooth operation of HR processes.ResponsibilitiesOnboarding Program Development: Design and implement an engaging onboarding program that...
-
Equipment Maintenance Specialist
4 weeks ago
Northampton, Massachusetts, United States Packaging Corporation of America Full timeJob OverviewPackaging Corporation of America is an industry leader in providing innovative packaging solutions. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our equipment.Salary and BenefitsThe successful candidate can expect a competitive hourly rate ranging from $30.23 to $46.89, depending on experience and...
-
Ambulatory Care Practice Director
4 weeks ago
Northampton, Massachusetts, United States Partners Healthcare System Full timeJoin Partners Healthcare System, a leader in healthcare advancement in western Massachusetts, and accelerate your career as an Ambulatory Care Practice Director. With over 2,000 medical professionals and support staff, we offer a dynamic work environment that fosters excellence and quality patient care.About UsWe are part of the Mass General Brigham system,...
-
Home Health Care Nurse Specialist
4 weeks ago
Northampton, Massachusetts, United States Partners Healthcare System Full timeAt Partners Healthcare System, we are advancing healthcare in western Massachusetts and beyond.About UsWe are a leading healthcare provider with a network of over 2,000 medical professionals and support staff across the Pioneer Valley.Our team has been consistently recognized for our commitment to quality care and patient safety. Some of these accolades...
-
Facilities Support Specialist
11 hours ago
Northampton, Massachusetts, United States ServiceNet Full timeAbout the Role: As a Maintenance Ticketing System Coordinator at ServiceNet, Inc., you will have the opportunity to make a meaningful impact on our organization by ensuring the efficient operation of our facilities. You will be responsible for managing the ticketing system, coordinating with maintenance staff, and analyzing data to identify areas for...
-
Ticketing Operations Manager
11 hours ago
Northampton, Massachusetts, United States ServiceNet Full timeAs a Maintenance Ticketing System Coordinator at ServiceNet, Inc., you will play a crucial role in maintaining the smooth operation of our facilities. You will be responsible for managing the ticketing system, coordinating with maintenance staff and other departments, and analyzing data to identify areas for improvement.Responsibilities:Track and prioritize...
-
Operations Support Specialist
11 hours ago
Northampton, Massachusetts, United States ServiceNet Full timeOperations Support SpecialistAbout the Role: As an Operations Support Specialist at ServiceNet, you will play a critical role in ensuring the smooth operation of our maintenance ticketing system. You will be responsible for managing and maintaining the system, monitoring ticket statuses, and analyzing data to identify areas for improvement.Key...
-
Compensation Program Specialist
3 weeks ago
Northampton, Massachusetts, United States VIVE Collision Full timeAbout the RoleAt VIVE Collision, we are seeking a highly skilled Compensation Program Specialist to support our company-wide compensation programs. This key role is responsible for administering and implementing compensation plans that align with the goals and objectives of our organization.Main Responsibilities:Supports the administration of base pay and...
-
Technical Support Professional
4 weeks ago
Northampton, Massachusetts, United States SISL Global Full time**Job Summary:**SISL Global is looking for a highly skilled and experienced Desktop Support Specialist to join our team. As a key member of our technical support team, you will be responsible for managing the migration of mobile devices for one month. This involves ensuring timely arrival, conducting 3rd party background checks and drug tests, and...
-
Mobile Device Migration Specialist
4 weeks ago
Northampton, Massachusetts, United States SISL Global Full time**Overview of the Position:**SISL Global is seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a key member of our technical support team, you will be responsible for managing the migration of mobile devices for one month. This involves ensuring timely arrival, conducting 3rd party background checks and drug tests, and...
-
Mechanical Equipment Specialist
3 weeks ago
Northampton, Massachusetts, United States Packaging Corporation of America Full timeAbout the CompanyPackaging Corporation of America is a leading provider of innovative packaging solutions and high-quality paper products. Our team of experts strives to meet the needs of customers across various industries. Compensation PackageThe salary for this role is $30.23 - $46.89 per hour, depending on mechanical and electrical skills and...
-
Custodial Staff Member
5 days ago
Northampton, Massachusetts, United States Smith College Full timeJob Overview:We are seeking a highly motivated and detail-oriented Custodial Staff Member to join our facilities management team at Smith College. As a key member of our custodial staff, you will play a crucial role in maintaining the cleanliness and upkeep of our campus facilities.About the Position:This is a full-time, non-exempt position that offers a...
-
Avionics Leadership Specialist
4 weeks ago
Northampton, Massachusetts, United States Gulfstream Aerospace Corporation Full timeJob DescriptionGulfstream Aerospace Corporation is seeking a skilled Avionics Leadership Specialist to lead our electrical and avionics activities.About the JobThis role will oversee all electrical and avionics tasks, ensuring they meet master schedules and deadlines. The ideal candidate will have excellent leadership skills, technical knowledge, and...
-
Healthcare Reimbursement Specialist
4 weeks ago
Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsWe are Mass General Brigham, a leading healthcare organization advancing medical care in western Massachusetts since 1886.Our network comprises over 2,000 medical professionals and support staff, operating across 13 locations in the Pioneer Valley.BenefitsA comprehensive benefits package, including health, dental, vision, prescription, and life...
-
Emergency Medicine Physician
4 weeks ago
Northampton, Massachusetts, United States Mass General Brigham Incorporated Full timeAbout the RoleWe are seeking a highly skilled Emergency Medicine Physician to join our team at Cooley Dickinson Hospital, an affiliate of Mass General Brigham. This is an excellent opportunity to practice medicine in a supportive and collegial environment.The ideal candidate will be board certified/board eligible in emergency medicine and possess excellent...
-
Full Cycle Recruiter
2 weeks ago
Northampton, Massachusetts, United States ServiceNet Full timeKey ResponsibilitiesThe successful Full Cycle Recruiter will have expertise in recruitment best practices, labor laws, and diversity hiring principles. Key responsibilities include:Talent Acquisition: Manage the full-cycle recruitment process, including job postings, candidate sourcing, screening, and interviewing.Application Management: Evaluate and sort...
-
Nurse Specialist Home Health Care
3 weeks ago
Northampton, Massachusetts, United States Mass General Brigham Full timeWe are seeking a skilled Nurse Specialist to join our team at Mass General Brigham, providing high-quality care and case management to patients in their homes.About UsAs a leading healthcare provider in western Massachusetts, Cooley Dickinson Health Care is part of the Mass General Brigham system. Our network employs over 2,000 medical professionals and...