Digital Media Assistant

2 days ago


Northampton, Massachusetts, United States Smith College Full time

**About the Role:**

As an IT Service Point Assistant at Smith College, you will play a critical role in providing technical support to the Smith community. You will be responsible for assisting with printing support, computer checks, and responding to support requests submitted by Smith community users.

**Responsibilities:**

  • Provide technical services and support to the Smith community.
  • Assist with printing support and computer checks.
  • Respond to support requests submitted by Smith community users via the ITS ticketing system.
  • Collaborate with diverse teams throughout the organization.

**Requirements:**

  • Excellent computer and customer service skills.
  • Strong communication skills, both written and verbal.
  • Demonstrated ability to collaborate with diverse teams throughout the organization.
  • Strong aptitude to learn new technologies quickly.

**Salary and Benefits:** The estimated salary for this position is $22,500 - $25,000 per year, depending on experience. Benefits include health insurance, paid time off, and professional development opportunities.



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