Ecommerce and Marketplace Operations Manager

2 weeks ago

New York, New York, United States Something Navy Full time

Position Overview:

The Ecommerce and Marketplace Assistant Manager will oversee site merchandising and the operational aspects of the Something Navy brand's online presence. This role involves managing the daily functions of marketplace brand partnerships and ensuring optimal site performance.

Key Responsibilities:

  • Manage the setup and quality assurance of product pages, ensuring all marketing assets are effectively utilized.
  • Coordinate the complete setup of products and content for both the Something Navy brand and marketplace partners, focusing on product imagery and detailed product descriptions.
  • Collaborate with merchants and digital teams to enhance site execution for category promotions and content strategies.
  • Work cross-departmentally with merchandising, marketing, and creative teams to facilitate product launches and content initiatives.
  • Gather feedback on product assets and relay insights to the Creative team for improvements.
  • Analyze site analytics data for regular tracking and reporting on critical performance metrics.
  • Conduct sales analysis during peak seasons to identify opportunities within digital marketing channels.
  • Assist in user acceptance testing for digital projects, including logging and resolving website issues.
  • Support SEO auditing and ongoing maintenance efforts.
  • Collaborate with digital marketing channel leaders to align on core business KPIs and performance evaluations.
  • Benchmark our E-commerce platform against competitors and industry leaders, providing actionable recommendations for site enhancements.

Qualifications:

  • Proven ability to excel in a dynamic, fast-paced environment.
  • Bachelor's degree or equivalent experience is required.
  • 1-3 years of experience in digital merchandising or e-commerce.
  • Strong interest and knowledge of the online retail sector, particularly in apparel and sustainability.
  • Highly organized, proactive, and detail-oriented.
  • Analytical mindset with the ability to derive actionable insights from data.
  • Capable of working independently.
  • Excellent verbal and written communication skills.
  • Ability to engage effectively in both remote and in-office settings.
  • Adaptable to the evolving digital landscape.
  • Proficient in Microsoft Excel, with experience in pivot tables, VLOOKUP, and other advanced functions.
  • Experience with Shopify Plus and Netsuite or similar ERP systems is advantageous.
  • Familiarity with Google Analytics and understanding of digital KPIs is a plus.

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