Ecommerce Fulfillment Operations Specialist

2 weeks ago


New York, New York, United States Läderach North America Full time
Job OverviewPosition Summary

Läderach North America is seeking an Ecommerce Fulfillment Operations Specialist. This role is essential in supporting the seamless functioning of our online marketplace, ensuring that key performance indicators (KPIs) and project objectives are consistently achieved.

The Ecommerce Fulfillment Operations Specialist position is ideal for a motivated individual eager to thrive in a rapidly evolving and vibrant work environment.

Core Responsibilities
  • Leverage various operating systems and enterprise resource planning (ERP) tools
  • Manage inventory levels and oversee replenishment processes
  • Address customer inquiries and resolve tickets promptly
  • Supervise team members effectively
  • Monitor inventory discrepancies and implement corrective actions
  • Document essential processes and inconsistencies to maintain operational continuity and performance
  • Perform additional operational tasks as directed by management
  • Uphold the core values and beliefs of Läderach

Qualifications
  • Proficient in software tools, including Microsoft Office Suite, Outlook, and Zoom
  • Able to manage multiple tasks and communicate clearly
  • Open to learning and embracing new challenges
  • Comfortable suggesting innovative ideas to enhance efficiency and conversion rates
  • Adaptable, positive, inquisitive, self-driven, and solution-focused
  • Availability for full-time shifts, including weekends; part-time candidates will also be considered
  • 2-4 years of relevant professional experience in Ecommerce, Logistics, or related sectors preferred
  • Exhibits a strong sense of ownership, quality work, and effective time management
  • Food Safety/Handlers Certification is advantageous
  • Detail-oriented and organized
  • Must be capable of lifting up to 40 pounds


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