Field Operations Specialist

2 days ago


Wilmington, Delaware, United States H&R Block Full time
Job Summary

The Operations Specialist is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices.

Duties and Responsibilities
  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, minor low voltage electrical work and repairing broken items. If the task is complex and requires a certified technician to complete the repair, the District Operations Coordinator (DOC) will be notified.
  • Delivery, transfer and basic set up of office technology (i.e., hardware setup).
  • Delivers supplies and materials to and from tax offices.
  • Assist with the annual set up and closing of seasonal tax offices including setting office to planogram, ensuring offices cleanliness and office meets overall brand standards.
  • Attend training required for the position.
  • Confirm that the office is properly secured when leaving the office after hours.
  • Other duties as assigned by the District Operations Coordinator, or in partnership with other managerial staff.
Requirements
  • Completion of a high school diploma or equivalent.
  • Basic reading skills.
  • Knowledge of Outlook, and other web based programs.
  • Ability to drive a motor vehicle and possess a valid driver's license and adequate insurance as required by state law. Also must have a good driving record.
  • Must be able to work independently.


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