Automotive Sales Consultant

3 days ago


Post Falls, Idaho, United States Findlay Chrysler Dodge Jeep RAM Post Falls Full time
About the Role

Findlay Chrysler Dodge Jeep RAM Post Falls is seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team. As a Sales Consultant, you will play a key role in delivering an exceptional customer experience, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities
  • Greet and assist customers, providing a warm and welcoming experience
  • Determine customer needs, perform vehicle walk-arounds, and take customers on test-drives to set up for a successful sale
  • Explain product performance and optional equipment available, ensuring customers make informed purchasing decisions
  • Write complete paperwork according to dealership standards and work with sales manager to close deals
  • Deliver vehicles to customers, guaranteeing their satisfaction with the vehicle's features, warranty, and paperwork
  • Introduce customers to our Findlay Service Department, emphasizing the quality and efficiency of service repairs and maintenance available
  • Ensure customer satisfaction through follow-up systems, encouraging repeat purchases and referrals
  • Complete required training and stay current on new products, accessories, and features
Requirements
  • Self-motivated and able to set achievable goals
  • Excellent written and oral communication skills
  • A team player focused on providing ethical and exemplary customer service
  • Be Coachable and willing to continually develop your customer service skills
  • Experience in automotive sales is preferred but not required
  • Be skilled in computers, basic software, and internet and ability to learn database management
  • Have a valid driver's license with a safe driving record
  • Pass a criminal background check and drug test


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