Patient Services Representative
5 days ago
Job Summary
This is a non-management job that will report to a supervisor, manager, director, or executive.
Key Responsibilities
- Provide exceptional patient care and service, ensuring a positive experience for all patients and visitors.
- Manage front office operations, including patient registration, scheduling, and billing.
- Process and manage patient payments, including collecting co-pays and handling insurance claims.
- Assist with medical records management, including filing, scanning, and retrieving patient charts.
- Communicate effectively with patients, physicians, and other healthcare professionals to ensure seamless care coordination.
- Maintain accurate and up-to-date patient records, including demographic and insurance information.
- Perform various administrative tasks, including data entry, reporting, and compliance with regulatory requirements.
- Collaborate with other healthcare professionals to achieve departmental goals and objectives.
Requirements
- High School diploma or equivalent required; Associate's degree in a technical specialty program preferred.
- Basic understanding of ICD-9 and CPT coding preferred.
- Multi-specialty group practice setting experience preferred.
Work Environment
This role will be based in a fast-paced healthcare environment, requiring strong organizational and communication skills.
Language
English (en-US)
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