Client Intake Coordinator
2 weeks ago
Position Title: Intake Specialist – Afghan Support and Investment Program (ASIP)
Department: Refugee Services
Reports to: ASIP Supervisor
Salary Range: $28-$30 per hour, based on experience
Work Schedule: Full-time, 40 hours per week, Monday through Friday, with occasional off-hour commitments
FLSA Status: Non-Exempt
Catholic Charities is in search of an Intake Specialist to be an integral part of our mission, providing essential housing-related services to eligible participants in the Afghan Support and Investment Program. This pivotal position serves as the initial point of contact for new participants, necessitating a compassionate and supportive demeanor.
Key Responsibilities:
- Educate clients on housing application processes
- Assist clients in completing necessary intake documentation
- Ensure the accuracy and confidentiality of client records
- Collaborate with various departments to facilitate client support
- Oversee the completion of program application submissions
Qualifications:
- Associate degree or relevant experience
- Prior experience with refugee or immigrant populations preferred
- Excellent organizational and communication abilities
- Proficient in Microsoft Office Suite
- Bilingual skills in English and Dari or Pashto are advantageous
Certificates and Licenses:
- Valid California Driver's License
- DOJ/FBI live scan clearance
- Tuberculin Skin Test
- CPR/First Aid Certification is preferred
Benefits:
We provide a comprehensive benefits package that includes medical, dental, vision, life insurance, retirement plans, and paid time off.
We are committed to being an equal opportunity employer and encourage individuals from diverse backgrounds to apply.
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