Sales Enablement Manager: Sales Coaching Programs
23 hours ago
ServiceNow is a global market leader in the software industry, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.
Job DescriptionAs an integral member of ServiceNow's Global Sales Enablement team, the Sales Enablement Manager of sales coaching programs plays a critical role in developing and delivering coaching and enablement programs for salespeople across the entire sales journey. The role focuses on elevating sales performance by developing and delivering programs that utilize our sales methodology and operating framework to coach and train.
Key Responsibilities- Develop and deploy high-impact enablement programs to improve sales capability and drive a culture of sales expertise.
- Coach salespeople in the skills and activities necessary to drive success.
- Support effective use of the ServiceNow sales methodology by delivering virtual and in-person classroom training, as well as providing sales activity and skills coaching.
- Gather requirements from stakeholders, develop enablement for multiple platforms (eLearning, vILT, ILT, etc.), and collaborate with Enablement colleagues across multiple roles to develop and deliver high-impact enablement content.
- Manage key stakeholders and subject matter experts throughout the process, analyze the effectiveness of the training plan against stated learning objectives, and modify as needed to address opportunities for improvement.
- Deliver training and train-the-trainer programs in person and/or virtually to a global audience, work with the Program Management Office to align on priorities and consistent messaging to the field, and collaborate with Enablement colleagues to align on best practices and identify new, creative ways to enhance enablement approach and impact.
- 5+ years' experience in sales, and/or enablement as a sales coach and/or sales methodology expert, preferably in the SaaS space.
- Demonstrated track record of successfully executing and delivering sales enablement programs.
- Training and facilitation capability to stand in front of a room of seasoned salespeople and train them with credibility.
- Experience developing and deploying enablement programs for multiple personas, understanding of coaching best practices, and ability to identify sales team and leadership needs and translate them into effective programs that engage the field and drive improved sales performance.
- Adaptability and comfort working in a fast-paced, dynamic environment, and comfort with CRM platforms and reports (Dynamics, Salesforce).
- Excellent verbal and written communication skills, facilitation, problem-solving, analytical, presentation abilities, and strong business acumen.
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Addison, Texas, United States ServiceNow, Inc. Full timeAbout the RoleWe are seeking a highly skilled Sales Enablement Manager to join our Global Sales Enablement team at ServiceNow, Inc. This is a critical role that will play a key part in developing and delivering coaching and enablement programs for salespeople across the entire sales journey.Key ResponsibilitiesDevelop and Deliver Enablement Programs: Design...
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Addison, Texas, United States ServiceNow, Inc. Full timeAbout the RoleWe are seeking a highly skilled Sales Enablement Manager to join our Global Sales Enablement team at ServiceNow, Inc. This is a critical role that will play a key part in developing and delivering coaching and enablement programs for salespeople across the entire sales journey.Key ResponsibilitiesDevelop and Deliver Enablement Programs: Design...
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