Client Engagement and Sales Representative
2 weeks ago
At Massage Envy Franchising, LLC, we believe in empowering our team members to excel while providing exceptional service to our clients.
Do you have a genuine desire to assist others? Join our dedicated team where we work collaboratively to enhance the wellness journey of our clients.
As a unified team, we are focused on creating remarkable experiences and expanding our member community to support more individuals in their pursuit of well-being.
What We Offer:
- Competitive pay structure based on hours worked, starting at $14.50 during training
- Health Insurance stipend for those working 30+ hours, including Medical, Dental, Vision, and Supplemental Policies
- 401(k) matching program after one year of employment
- Earned paid time off based on hours worked
- Access to an Employee Assistance Program
- Flexible scheduling to promote a healthy work/life balance
- Comprehensive training on products and services
- Discounts on services (massage, skincare, and stretch) and 40% off retail products
Ideal Candidates:
- Possess a high school diploma (or equivalent) and preferably have prior experience in retail or sales
- Exhibit strong critical thinking skills, along with proficiency in math and computer usage, and the ability to manage multiple tasks
- Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
- Have a passion for holistic wellness and a basic understanding of massage and skincare services
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and appreciated
- Advocate for the benefits of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on recommendations from service providers
- Facilitate clinic operations by welcoming clients, managing appointment schedules, handling phone inquiries, responding to emails, and addressing client questions
- Contribute to the growth and retention of our client base through in-person interactions and outreach via phone/email
Our Culture:
- Supportive leadership committed to your professional growth
- Recognition programs (such as Sales Associate of the Year)
- A nurturing community that values individuality and knowledge sharing
If you are ready to be part of a thriving community with experienced professionals who share your passion for wellness, we look forward to welcoming you.
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