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Customer Engagement Specialist

2 months ago

MagstattleBas, Grand Est, United States Eli and Co Full time

Join the vibrant team at Eli and Co as we seek a motivated Customer Engagement Specialist to enhance our retail presence.

About the Position:

As a Customer Engagement Specialist, you will serve as the representative of our brand at various promotional events and retail locations. Your main objective will be to deliver outstanding customer experiences and boost sales, ensuring that every interaction leaves a lasting positive impression.

We are looking for candidates who have:

  • Strong interpersonal communication skills
  • Ability to excel in a fast-paced environment
  • A genuine interest in the retail sector
Key Responsibilities:
  • Interact with customers at promotional events and retail venues
  • Deliver exceptional customer service by providing product knowledge and recommendations
  • Showcase product features and advantages to customers
  • Assist customers in making well-informed purchasing choices
  • Keep the promotional area tidy and organized
  • Work collaboratively with team members to meet sales objectives
  • Stay updated on product information, promotions, and special offers
  • Engage in training sessions to improve product knowledge and sales techniques
  • Gather customer feedback to enhance service and product offerings
  • Represent the brand with professionalism and positivity at all times
Essential Skills:
  • Excellent time management skills for effective task prioritization
  • Strong verbal communication abilities in English
  • Technical sales knowledge to provide accurate product insights
Qualifications:
  • High school diploma or equivalent
  • Previous experience in retail or customer service is preferred but not required
Benefits:
  • Comprehensive paid training and continuous development from senior management
  • Weekly base salary with payments every Friday
  • Performance-based bonuses on a weekly and quarterly basis
  • Opportunities for travel to company-sponsored events
  • Networking with professionals at various levels within the company
  • All major holidays off
  • Flexible scheduling options available
If you are enthusiastic about providing exceptional customer service and have a passion for retail, we encourage you to consider this opportunity.

Job Type: Full-time

Pay: Starting at $50,000.00 annually

Shift: Day Shift

Weekly Schedule: Monday to Friday