Account Executive

4 weeks ago


Seattle, Washington, United States ConvergeOne Full time
Job Title: Account Executive

ConvergeOne is seeking a highly motivated and experienced Account Executive to join our team. As an Account Executive, you will be responsible for selling all products and services offered in the ConvergeOne portfolio. This includes managing and developing customer relationships, analyzing customer/competition situations, and generating a strategy that achieves business objectives.

Key Responsibilities:

  • Provides sales consultation, design, support, and management of customer activity involving communications and data technology products and services.
  • Establishes, maintains, and develops business with customers and potential customers in the assigned business sectors.
  • Analyzes customer/competition situations, customer's business issues and interests, and generates a strategy that achieves business objectives.
  • Maintains accurate sales forecasting capability and an active reporting procedure in accordance with ConvergeOne's standards.
  • Develops, implements, and executes a Business Plan that is consistent with short-range and long-range company objectives and assigned targets.
  • Conducts C-level business discussions.
  • Develops and maintains technical competency in all products offered, including all solutions from represented manufacturers as well as professional services offered by ConvergeOne.
  • Develops relationships (with existing as well as potential customers) that enables business growth to achieve assigned targets.
  • Expedites the resolution of customer escalations/complaints.
  • Stays well informed on industry changes, participates where possible in organizations directly involved with ConvergeOne's prime markets, and continually works to improve sales techniques and sales knowledge.
  • Fosters strong working relationships with supporting teams such as; sales support, marketing, services, purchasing/inventory to reach assigned targets.
  • Keeps advised on company policies, procedures, and objectives, clarifying them with manager when and if questions arise, and is always prepared to accurately discuss these policies with customers.
  • Engages and manages an end-to-end sales cycle (work with multiple cross-functional teams).
  • Sells with a heavy emphasis on solutions offered by ConvergeOne that are consistent with assigned targets.
  • Consults innovatively, to offer customer solutions with technical acumen.
  • Facilitates new solutions to customers by being a disrupter - can go wider in existing account, innovative, can make the customer look at solutions in a new way.
  • Understands and identifies customer needs and is a vertical expert (e.g., Public Sector, Healthcare, etc.).
  • Identifies key pain points within customer base and knows how to solve them (overcome objections).

Requirements:

  • 5+ years of direct selling experience in communications and data technology.
  • 4-year college degree in Business or equivalent in experience.
  • Ability to call on and work directly with C-level executives in mid to large enterprise to close business opportunities.
  • Strong presentation, verbal, and communication skills.
  • Demonstrates sales ability and technical aptitude.
  • Proven track record of territory development including new business accounts.
  • Proficient with Microsoft Word, Excel, Outlook, sales forecasting tools.
  • Brings existing contacts/customer relationships to ConvergeOne.
  • Experience with solution selling with a heavy emphasis on Cloud solutions, associated MS and PS services, and other solutions offered by ConvergeOne.
  • Has been recognized by prior companies as top producer (e.g., President's Club, etc.).

Benefits:

  • 401(k) Plan (35% match per dollar up to 10%).
  • Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option).
  • HSA + Employer Contribution.
  • In-vitro Fertility (treatment coverage).
  • Dental.
  • Vision.
  • FSA Plans.
  • Pre-tax Commuter Plans.
  • Employer-paid Life Insurance.
  • Employer-paid Short + Long Term Disability.
  • Paid Parental Leave (4 weeks at 100%).
  • Employee Assistance Plan.
  • Voluntary Life Insurance.
  • Legal/ID Theft Plans.
  • TeleHealth Options.
  • Omada Health (healthy living solution).
  • Travel Assistance.
  • Business Travel Accident Coverage.
  • Employer-paid Pet Telehealth.
  • Accident Insurance.
  • Critical Illness Insurance.
  • Hospital Indemnity Insurance.
  • Health Advocate.
  • Volunteer Time Off.

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