Logistics and Supply Chain Coordinator
7 days ago
The Parts and Warranty Manager plays a critical role in ensuring the efficient operation of our logistics and supply chain operations. This position is responsible for managing all aspects of parts purchasing, inventory management, and warranty recovery.
Key Responsibilities- Inventory Management: Responsible for maintaining optimal inventory levels, setting Min-Max thresholds, and conducting quarterly inventory cycle counts and adjustments.
- Parts Procurement: Responsible for setting up new part item details in our maintenance software, managing trends in usage, cost, and failures, and managing tire inventory usage and core bank programs.
- Warranty Recovery: Responsible for managing and improving parts turnover rate, parts filled from stock rate, and part delays and backorders. Also, responsible for setting up and monitoring preferred vendor usage, automatic parts reorders, and VMRS coding on all parts and labor items.
- Reporting and Analysis: Responsible for providing weekly, monthly, and annual reports to the management team regarding claims status and monetary amounts recouped.
- Communication and Collaboration: Establish and maintain productive relationships with manufacturer's warranty representatives and after-market warranty companies. Review every warranty repair order written for proper completion, accuracy, and legibility.
- Process Improvement: Create and maintain processes for tracking supply items versus billable parts, update and maintain accuracy with all parts pricing, and establish monthly and annual warranty recover targets based on age of equipment profile throughout all divisions.
- Education and Experience: Bachelor's degree or 5+ years' experience in parts and warranty management in the trucking industry.
- Product Knowledge: In-depth product knowledge of fleet equipment, repair, and maintenance in the trucking industry.
- Software Experience: TMT maintenance software experience.
- Negotiation and Communication Skills: Strong negotiation skills and excellent verbal and written communication skills.
- Travel Requirements: 5-day In Office requirement unless traveling for business, up to 25% travel required.
- Annual Profit Sharing Bonuses: Available to eligible employees.
- Strong Work-Life Balance: Paid holidays and generous personal time off.
- Medical, Dental, and Vision Insurance: Plus company-paid life insurance.
- 401(k) Savings Plan: With company match.
- Tuition Reimbursement: And free financial service assistance.
- Health Care Spending Account: Available to eligible employees.
- Resilient, Values-Based Culture: Drives safety, integrity, respect, and excellence in all we do.
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