Ocean FCL Import Specialist

4 days ago


Lombard, Illinois, United States Clutch Global Logistics, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Import Logistics Coordinator to join our team at Clutch Global Logistics, Inc. As an Import Logistics Coordinator, you will be responsible for coordinating with overseas agents to process, approve, and facilitate import FCL bookings. You will also provide US-based customers with shipping options and obtain booking approvals.

Key Responsibilities
  • Coordinate with overseas agents to process, approve, and facilitate import FCL bookings.
  • Provide US-based customers with shipping options and obtain booking approvals.
  • Strategically select carriers, routings, and schedules to meet customer needs.
  • Process and handle shipments from booking through to delivery.
  • Track and trace shipment progress.
  • Coordinate with internal US Customs team or external customer broker to ensure timely filing of ISF and US Customs clearance.
  • Complete all costing and rating for billing purposes before submitting to revenue collection department.
  • Design solutions for customer issues and challenges.
  • Develop solutions to meet the needs of prospect RFP's and RFQ's.
  • Provide lane rates and spot quotes for current customer requests and prospective client requests in support of the business development team.
Possible Responsibilities for Experienced Applicants
  • Negotiate FCL contracts with major steamship lines.
  • Develop pricing strategies and manage the company's FCL carrier portfolio.
  • Serve as the company's subject matter expert on import FCL for operations, sales, and customers.
  • Stay up-to-date on major trade lane information associated with your role.
Requirements

The ideal candidate will possess and display the following attributes:

  • Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
  • Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
  • Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
  • Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceeds job requirements.
  • Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
  • Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
  • Building Trust - Dedicated to honesty; Holds to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
  • Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
  • Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.
Experience of an Ideal Candidate

In addition to the above, all candidates must meet the following minimum requirements:

  • More than 2 years of experience working in an import FCL role.
  • Experience working with drayage deliveries.

It is preferred, but not required, that candidates have the following:

  • Related professional experience working with CargoWise system.
  • Experience negotiating ocean contracts.
  • Experience as a trade lane manager, ideally on the transpacific east bound lane.
Benefits

We offer a comprehensive benefits package, including:

  • Paid Time Off (PTO).
  • 401k Savings Plan (Traditional & Roth Plans).
  • Annual Corporate Sponsored 401k Contributions.
  • Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer).
  • Dental Insurance - employee and dependents (Majority Funded by Employer).
  • Vision Insurance - employee and dependents (Fully Funded by Employer).
  • Short-term & Long-term Disability Insurance (Fully Funded by Employer).
  • Group Life Insurance (Fully Funded by Employer).
  • Various Additional Perks & Benefits.


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