Client Service Coordinator
2 weeks ago
Position Title: Client Service Coordinator
Company: Aveanna Healthcare
Location: Remote
Salary: $25.00 per hour
Position Overview:
Aveanna Healthcare, a leader in pediatric home health services, is seeking a dedicated and compassionate individual for the role of Client Service Coordinator. This position plays a vital role in enhancing the lives of families within our communities.
Key Responsibilities:
- Manage and oversee staffing requirements in accordance with branch protocols.
- Serve as the primary liaison for patient families regarding staffing arrangements.
- Maintain and coordinate caregiver schedules effectively.
- Organize orientation and training sessions for new staff.
- Allocate employees to shifts and positions to ensure optimal coverage.
- Address staffing gaps due to caregiver absences or delays.
- Actively participate in cost management by utilizing nursing staff efficiently.
- Evaluate staff performance and provide constructive feedback.
- Identify and resolve issues proactively, demonstrating sound judgment.
- Foster positive relationships with patients and caregivers to promote a harmonious work environment.
- Adhere to company policies and procedures diligently.
- Participate in an on-call rotation, providing support to field staff and patient families.
Qualifications:
- High School Diploma or equivalent required; a college degree is preferred.
- Proficiency in English is required; bilingual candidates are encouraged to apply.
- Experience in home health care is advantageous.
- Familiarity with Microsoft Office Suite, particularly Word and Excel.
- Strong organizational skills and the ability to multitask effectively.
- Willingness to work after-hours on-call shifts.
Compensation and Benefits:
- Competitive hourly wage with potential for monthly incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) savings plan with employer matching.
- Employee stock purchase plan.
- Company-paid life insurance.
- Paid holidays, vacation days, and sick leave.
- Opportunities for professional advancement and growth.
Aveanna Healthcare is an equal opportunity employer and adheres to all applicable laws regarding nondiscrimination in employment.
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