Social Media Strategy Manager
2 weeks ago
Location: Remote
Company: Educated Solutions Corp
Overview: Educated Solutions Corp is seeking a dedicated Social Media Operations Manager to enhance our client's ongoing digital engagement initiatives.
Role Summary: In this pivotal role, you will collaborate with the global marketing team to establish and refine social media operational protocols that elevate our marketing strategies.
Key Responsibilities:
- Oversee project timelines, team responsibilities, and budget management while tracking the progress of various initiatives.
- Generate comprehensive reports for senior management on the status of ongoing projects.
- Administer the Sprinklr platform, ensuring effective support for over 300 active users.
- Handle operational requests and support tickets from internal social media users.
- Manage over 75 brand social media accounts across established platforms such as Facebook, Instagram, LinkedIn, TikTok, and Twitter/X, as well as emerging channels.
- Develop and document operational processes for all end users within the organization.
- Collaborate with internal teams to maintain operational integrity and compliance across all social media marketing activities.
Qualifications:
- Bachelor's degree with a minimum of 7 years of relevant experience.
- Expertise in social media program and project management.
- At least 6 years of experience in budget management, tracking, and analysis.
- Familiarity with industry concepts, practices, and procedures.
- Ability to leverage extensive experience and judgment to achieve objectives.
- Proven capability to lead and direct team efforts.
- PMP Certification is preferred.
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