Guest Services Coordinator

4 weeks ago


New York, New York, United States Darien Lake Full time

Hospitality Front Office (Hotel/Campground/Camp Gate) - Ages 18+

Job Category: In Park Requisition Number: HOSPI006673

Position Overview

We are seeking enthusiastic individuals aged 18 and over to fill roles in our hospitality front office. This position offers the opportunity to work up to 40 hours per week in various guest-facing capacities.

Key Responsibilities

  • Front Desk/Camping Desk: Ideal candidates will possess a friendly demeanor and enjoy engaging with guests. Responsibilities include facilitating smooth check-in and check-out processes, addressing guest inquiries, and ensuring a welcoming atmosphere.
  • Accommodations Gate: Be the first point of contact for guests upon arrival. Duties include checking guests in and out, responding to questions, and providing a warm welcome to all visitors.

Skills and Qualifications

  • Guest-focused with a friendly attitude
  • Basic computer skills
  • High personal standards, integrity, and moral values
  • Self-motivated, confident, and a problem solver

Training and Support

Comprehensive training will be provided to ensure you are well-equipped to perform your duties effectively.

Benefits

We offer a range of benefits, including:

  • Competitive compensation
  • Complimentary park admission
  • Exclusive employee events
  • Reward programs
  • On-site training
  • Flexible scheduling
  • Weekly pay on Fridays

We encourage individuals who meet the qualifications to consider this opportunity.

Qualifications

Applicants should possess the necessary skills and behaviors to thrive in a guest service environment.

Education and Experience

Relevant experience in hospitality or customer service is preferred.

Licenses & Certifications

Any applicable certifications are a plus.



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