Current jobs related to Guest Services Coordinator - New York, New York - Cipriani

  • Guest Services Coordinator

    2 months ago

    New York, New York, United States Cipriani Full time

    POSITION: GUEST SERVICES COORDINATOR FLSA DESIGNATION: NON-EXEMPT POSITION REPORTS TO: HOTEL MANAGER SALARY RANGE: $26.00 - $28.00 per hour POSITION OBJECTIVE: The Guest Services Coordinator is responsible for engaging with guests who wish to book or modify hotel accommodations. This role involves welcoming guests upon their arrival, assigning them to their...

  • Guest Services Coordinator

    3 weeks ago

    New York, New York, United States Williams Lea Full time

    Williams Lea is seeking a highly skilled Guest Services Coordinator to join our team in New York City.About the Role:As a Guest Services Coordinator, you will be responsible for delivering exceptional guest experiences, ensuring seamless meetings and events, and providing top-notch service to our clients and visitors. You will work closely with our Front of...

  • Guest Services Coordinator

    2 weeks ago

    New York, New York, United States Furnished Quarters Full time

    Job Title: Guest Services SpecialistFurnished Quarters is a leading provider of short-term housing solutions, catering to the needs of business and leisure travelers. As a Guest Services Specialist, you will play a vital role in delivering exceptional guest experiences, aligning with our core values of care, collaboration, community, challenge, and...

  • Guest Services Coordinator

    4 weeks ago

    New York, New York, United States Tripoint Search Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Services Assistant to join our team. As a key member of our client services team, you will provide exceptional support to our clients and guests, ensuring a seamless and professional experience.Key ResponsibilitiesProvide executive-level legal support to clients and guests, including...

  • Guest Services Coordinator

    2 months ago

    New York, New York, United States Cipriani Full time

    POSITION: FRONT DESK AGENT FLSA DESIGNATION: NON-EXEMPT POSITION REPORTS TO: HOTEL MANAGER SALARY RANGE: $26.00 - $28.00 per hour POSITION OBJECTIVE: The Front Desk Agent serves as the initial point of contact for guests, managing reservations and inquiries. This role is crucial in ensuring a seamless guest experience from arrival to departure. The agent is...

  • Guest Services Coordinator

    1 month ago

    New York, New York, United States Furnished Quarters Full time

    Job SummaryThe Guest Services Specialist at Furnished Quarters plays a vital role in delivering exceptional guest experiences that align with our core values of care, collaboration, community, challenge, and career. This role ensures seamless service from pre-arrival to departure, focusing on personalized attention to make each guest feel valued.Key...

  • Guest Services Coordinator

    4 weeks ago

    New York, New York, United States Furnished Quarters Full time

    Job Title: Guest Services SpecialistFurnished Quarters is a leading provider of short-term housing solutions, catering to the needs of business and leisure travelers. As a Guest Services Specialist, you will play a vital role in delivering exceptional guest experiences, ensuring seamless service from pre-arrival to departure.Key Responsibilities:Provide...

  • Lobby Guest Services Coordinator

    2 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Lobby Guest Services Agent is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby, the GSA will be the first point of contact for visitors, making them feel comfortable, directing them to their appointments and meetings, and assisting them during their...

  • Global Cruise Operations Coordinator

    1 week ago

    New York, New York, United States Holland America Group Full time

    Global Cruise Operations Coordinator - Guest ServicesSalary: $60,000 - $80,000 per yearJob Description:As a Global Cruise Operations Coordinator - Guest Services, you will be responsible for ensuring seamless guest experiences on board our cruise ships. This role requires a high level of organization, attention to detail, and excellent communication...

  • Culinary Professional

    1 week ago

    New York, New York, United States Guest Services Full time

    Job Summary:The Culinary Professional assists the Chef or General Manager by preparing, cooking, and serving food. This role is ideal for individuals who enjoy working in a fast-paced kitchen environment and have a passion for delivering exceptional customer service.Key Responsibilities: Prepare and cook food items according to recipes, daily menus, and...

  • Guest Services Representative

    1 month ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:Be the face of The Pier Sixty Collection and leave a lasting impression as a Guest Services Agent (GSA). Your mission is to wow our guests and clients with exceptional service and a warm welcome. As a pivotal part of our team, you'll be the liaison between guests, clients, and our internal teams, ensuring every event runs smoothly.Key...

  • Guest Services Representative

    4 weeks ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:Be the face of The Pier Sixty Collection and leave a lasting impression as a Guest Services Agent (GSA). Your mission is to wow our guests and clients with exceptional service and a warm welcome. As a pivotal part of our team, you'll be the liaison between guests, clients, and our internal teams, ensuring every event runs smoothly.Position...

  • Cook - Monday to Friday

    1 month ago

    New York, New York, United States Guest Services Full time

    Job SummaryThe Cook is a key member of our culinary team, responsible for preparing and serving food to our guests. This role requires a strong attention to detail, excellent communication skills, and the ability to work well under pressure.Essential FunctionsPrepare and cook food items according to recipes, daily menus, and supervisor instructions.Clean and...

  • Cook - Monday to Friday, No Weekends

    1 month ago

    New York, New York, United States Guest Services Full time

    Job SummaryThe Cook assists the Chef or General Manager by preparing, cooking, and serving food. This role is responsible for maintaining a clean and safe kitchen environment, adhering to food safety guidelines, and providing excellent customer service.Essential FunctionsPrepare and cook food items according to recipes, daily menus, and supervisor...

  • Guest Services Ambassador

    2 months ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our organization, providing exceptional service and creating unforgettable experiences for our guests and clients. Your mission is to wow our guests with a warm welcome, efficient communication, and a positive attitude.Key Responsibilities:Warm Welcome: Greet all...

  • Guest Services Representative

    4 weeks ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our organization, responsible for delivering exceptional service and creating a lasting impression on our guests and clients. Your mission will be to wow our guests with a warm welcome, efficient support, and a seamless experience.Key Responsibilities:Warm Welcome:...

  • Guest Services Ambassador

    1 week ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our organization, providing exceptional service and creating lasting impressions for our guests and clients.Your Mission:To deliver outstanding support and ensure seamless event execution, you will serve as the liaison between guests, clients, and internal teams.Key...

  • Guest Services Ambassador

    2 weeks ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our esteemed collection, delivering exceptional service and creating lasting impressions for our guests and clients. Your mission will be to wow our visitors with a warm welcome, ensuring every event runs smoothly and efficiently.Your Key Responsibilities:Provide...

  • Guest Relations Coordinator

    2 weeks ago

    New York, New York, United States Major Food Group LLC Full time

    Job DescriptionMajor Food Group LLC is seeking a skilled Guest Relations Coordinator to provide exceptional customer service and support to our guests.The ideal candidate will possess excellent communication skills, a pleasant demeanor, and the ability to adapt to challenging situations. They will be responsible for managing reservation books, handling...

  • Guest Services Supervisor

    1 week ago

    New York, New York, United States MSG Entertainment Holdings, LLC Full time

    Job SummaryThe Guest Services Coordinator is responsible for providing exceptional customer service to guests at Madison Square Garden, Radio City Music Hall, The Beacon Theatre, and Chicago Theatre. This role involves handling guest communications, resolving issues, and providing on-site support at events.Key ResponsibilitiesHandle guest calls, emails, and...

Guest Services Coordinator

2 months ago

New York, New York, United States Cipriani Full time
POSITION: FRONT DESK AGENT

FLSA DESIGNATION: NON-EXEMPT

POSITION REPORTS TO: HOTEL MANAGER

SALARY RANGE: $26.00 - $28.00 per hour

POSITION PURPOSE:

The Front Desk Agent serves as the initial point of contact for guests seeking to make or modify hotel reservations. This role involves welcoming guests upon their arrival, assigning accommodations, issuing keys, and processing payment details. The Front Desk Agent collaborates with housekeeping, bell staff, transportation services, and kitchen personnel to fulfill guest needs effectively.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:
  • Welcoming guests upon their arrival and ensuring a pleasant experience.
  • Managing check-in and check-out procedures.
  • Providing comprehensive front desk services to guests.
  • Assigning rooms and handling administrative responsibilities.
  • Delivering messages and mail to guests.
  • Processing payments from guests.
  • Coordinating with bell service and other staff members.
  • Offering information to guests regarding local attractions and services.
  • Handling meal and beverage requests.
  • Accommodating both general and unique guest requests.
  • Resolving conflicts or challenging situations with guests.
OTHER:
  • Regular attendance in accordance with established standards is crucial for successful performance in this role. Employees with inconsistent attendance may face disciplinary actions, including termination.
  • Due to the nature of the hospitality industry, employees may be required to work flexible schedules to meet the organization's business needs. Attendance at all scheduled training sessions and meetings is mandatory.
  • Upon hiring, all employees must adhere to Cipriani's rules and regulations for the safe and effective operation of the facilities. Violations may result in disciplinary actions, including termination.
SUPPORTIVE FUNCTIONS:

In addition to the essential functions, this position may require performing various supportive tasks:
  • Maintaining a positive industrial relations environment with Cipriani management and demonstrating a willingness to support necessary changes in service delivery.
  • Ensuring the safety and sanitation of the restaurant and its patrons by following established policies.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

The individual must possess the following knowledge, skills, and abilities and be able to demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation:
  • Proficiency in speaking, reading, writing, and understanding the primary language(s) used in the workplace.
  • Strong verbal and written communication skills.
  • Ability to provide clear directions to nearby attractions and services.
  • Capability to learn and execute all essential job functions accurately and safely.
  • Ability to perform duties in varying temperature conditions.
  • Capacity to walk, stand, and continuously perform essential functions for extended periods.
  • Ability to perform tasks that require bending, stooping, kneeling, and walking.
  • High school diploma or GED; a degree in Hospitality is advantageous.
  • Effective time management and organizational skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
  • Most tasks are performed indoors, with a controlled moderate temperature.
  • Must be able to sit and maintain mobility for up to 8 hours.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and visual acuity.
  • Communication with guests, supervisors, and colleagues occurs continuously.
  • Vision requirements include near vision and depth perception.
  • Manual dexterity is necessary to operate all required equipment.
QUALIFICATION STANDARDS:

Education: High school diploma or GED.

Experience Required: 2+ years of proven experience in hospitality or a related field.

Licenses or Certificates: Ability to obtain and maintain any required licenses or permits.

Grooming: All employees must maintain a neat, clean, and well-groomed appearance in accordance with company standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

All descriptions have been reviewed to ensure that only essential functions and basic duties are included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.