Customer Support Technician

2 weeks ago


Pittsburgh, Pennsylvania, United States KOBOLD Instruments Full time
Become a Part of KOBOLD Instruments

KOBOLD Instruments stands at the forefront of providing advanced solutions for measuring flow, pressure, level, and temperature. With an extensive range of over 300 product lines, we pride ourselves on our commitment to excellence and innovation in sensor and control instrumentation.

We are seeking a dedicated Customer Support Technician to enhance our team. In this position, you will be instrumental in delivering exceptional post-sales support, managing returns, repairs, and calibrations. Your technical expertise and meticulous attention to detail will be vital in achieving high levels of customer satisfaction.

Primary Responsibilities:
  • Deliver high-quality post-sales support via phone
  • Oversee the processes of returns, repairs, and calibrations
  • Engage with customers effectively to offer tailored solutions
Qualifications:
  • Associate or technical degree in electronics or mechatronics
  • A minimum of 10 years of experience in a manufacturing setting
  • Proficient technical skills and familiarity with programming software

If you possess a strong service orientation and a commitment to technical support and customer success, we encourage you to consider the Customer Support Technician role at KOBOLD Instruments and contribute to our passionate team.



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