Policy Specialist

7 days ago

Washington, United States Department of Homeland Security - Agency Wide Full time
Job Summary

We are seeking a highly skilled Policy Analyst to join our team at the Department of Homeland Security - Agency Wide. As a Policy Analyst, you will play a critical role in creating policy documentation for our Office of Partnership and Engagement (OPE) programs and offices, as well as providing management and oversight of OPE programs, communications, and stakeholder relationships.

Key Responsibilities
  • Create policy documentation for OPE programs and offices, ensuring compliance with regulations and policies.
  • Provide management and oversight of OPE programs, communications, and stakeholder relationships, including government entities.
  • Work with senior management to create policy documentation and briefing on processes.
  • Leverage relationships and act as a liaison with the policy office and government entities to ensure compliance.
  • Review, verify, and implement policy in accordance with DHS policy.
  • Build and maintain relationships with stakeholders and participate in OPE programs.
  • Manage and implement projects designed to improve customer engagement.
  • Respond to questions and issues raised from entities external to OPE, both orally and in writing.
  • Identify and evaluate programmatic issues that may require mitigation and planning, and develop proposals and recommendations to address them.
  • Identify opportunities to improve the accountability and efficiency of OPE business areas, including advocating a culture of integration and risk management.
  • Coordinate, manage, process, and provide customer service for the PSO, IGA, SI, NGO, and secretaries offices.
  • Create and manage standardized processes.
  • Identify areas for performance measurement and quality improvement, and lead the development and administration of quality assurance activities in accordance with policy.
  • Track, update, and monitor the status of information via the OPE Share point site.
Requirements
  • Must be a current permanent Federal employee.
  • Must have supervisory approval to apply to the Joint Duty Assignment.
  • Must NOT have any pending or outstanding disciplinary actions.
  • Must have achieved a minimum of 'meet expectations/proficiency' on the latest performance appraisal/evaluation.
  • Must be currently at the grade level of the detail.
  • The program does not apply to members of the Military service or contractors.
Qualifications
  • Excellent customer service skills, both oral and written.
  • Experience briefing Senior Leadership on confidential/sensitive issues.
  • Program and Project management experience, with in-depth knowledge of security policies and procedures.
  • Ability to think and work strategically with long and short-term processes in mind.
  • Strong critical thinking skills.
  • Ability to manage constant change and adapt quickly.
  • Detail-oriented, sharp, enthusiastic, and quick learner.

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