Client Relationship Executive
2 weeks ago
Position Overview: We are seeking a dedicated Customer Success Manager who excels in fostering and nurturing relationships with our valued clients. Your primary objective will be to guarantee an exceptional customer journey while delivering significant value to our clientele.
Key Responsibilities:
- Maintain a high level of client satisfaction through effective communication and support.
- Oversee service delivery processes to ensure seamless operations.
- Facilitate continuous improvement initiatives to enhance service quality.
- Collaborate with internal teams to drive client success and retention.
Qualifications:
- Relevant HBO work and thinking level.
- Understanding of IT frameworks, with ITIL knowledge being advantageous.
- Familiarity with portfolio management, particularly in Smart Combinations services.
- Experience with platforms such as ServiceNow, Genesys, and SalesForce.
- Proven track record in process optimization.
- Expertise in service and contract management.
Additional Requirements: You will play a crucial role in coordinating service and delivery processes while promoting ongoing learning and development. Proficiency in both Dutch and English is essential for this role.
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Client Relationship Manager
2 weeks ago
Holland, Michigan, United States Trans-Matic Mfg Inc Full timeThe Client Relationship Manager plays a crucial role in steering commercial oversight and fostering business expansion for the current clientele of Trans-Matic Mfg Inc. This position also entails the exploration of new products, clients, and market opportunities that resonate with Trans-Matic's strategic objectives to achieve both client satisfaction and...
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Client Relationship Manager
2 weeks ago
Holland, Michigan, United States Trans-Matic Mfg Inc Full timeThe Client Relationship Manager plays a crucial role in steering leadership, commercial oversight, and growth initiatives for the current clientele of Trans-Matic Mfg Inc. This position also involves identifying new product opportunities, clientele, and market segments that align with Trans-Matic's strategic goals to achieve both client satisfaction and...
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