Client Relationship Manager
2 weeks ago
The Client Relationship Manager plays a crucial role in steering commercial oversight and fostering business expansion for the current clientele of Trans-Matic Mfg Inc. This position also entails the exploration of new products, clients, and market opportunities that resonate with Trans-Matic's strategic objectives to achieve both client satisfaction and organizational growth.
Key Responsibilities
- Cultivate, establish, and nurture relationships across various levels (engineering, procurement, and executive leadership).
- Assume accountability for commercial oversight, management, and business development efforts with designated client accounts.
- Gather market pricing insights and respond appropriately for both new and ongoing projects.
- Collaborate with the finance department on any DCF or ROI assessments.
- Investigate quotations, work in tandem with colleagues, and engage with clients.
- Negotiate known production challenges with clients prior to the receipt of new purchase orders and during project initiation meetings.
- Coordinate international efforts for assigned accounts with Trans-Matic team members across all global locations.
- Discover new products and markets that align with Trans-Matic's strategic goals through proactive outreach, business development initiatives, and participation in trade exhibitions.
- Identify Value Analysis/Value Engineering (VAVE) opportunities with both current and potential clients.
- Travel globally as required to support both assigned clients and business development efforts.
- Offer account-specific guidance and technical mentorship to sales engineers.
Qualifications
- A bachelor's degree in Manufacturing Engineering or a related discipline is required.
- A minimum of 5 years of proven commercial sales experience.
- Familiarity with deep draw manufacturing processes is preferred.
- A proactive approach to cold calling and seeking new business opportunities (hunter mentality).
- Technical acumen to provide clients with product and design guidance focused on the characteristics of the deep draw process.
- Proficient contract management and negotiation skills are essential.
- Strong interpersonal, verbal, and written communication skills are imperative.
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Holland, Michigan, United States Trans-Matic Mfg Inc Full timeThe Client Relationship Manager plays a crucial role in steering leadership, commercial oversight, and growth initiatives for the current clientele of Trans-Matic Mfg Inc. This position also involves identifying new product opportunities, clientele, and market segments that align with Trans-Matic's strategic goals to achieve both client satisfaction and...
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