Social Programs Facilitator

2 weeks ago

New Haven, Connecticut, United States Better Tomorrows Full time

Position Overview:

As a key member of our team, the Social Services Coordinator will work to enhance the living experience of residents in affordable housing and the surrounding community. This role is dedicated to fostering an inclusive environment that values cultural diversity and encourages resident participation, ultimately aiming to create a safe and supportive community.

Key Responsibilities:

  • Design and implement various programs and services for both children and adults, leveraging community resources and partnerships.
  • Oversee educational initiatives such as Out-of-School Time and GED Preparation, aimed at promoting academic success and engagement.
  • Facilitate job readiness workshops, financial literacy sessions, and food assistance programs to support economic independence.
  • Organize health and wellness activities to enhance physical and mental well-being.
  • Coordinate neighborhood watch initiatives and community events to strengthen community ties.
  • Assess community needs and develop additional programs accordingly.
  • Plan and deliver educational content for residents, ensuring effective curriculum implementation.
  • Collaborate with residents to establish service goals and monitor their progress.
  • Maintain comprehensive resource files for referrals to specialized services, ensuring follow-up support.
  • Utilize data management systems to track case management metrics and program effectiveness.
  • Produce a monthly community newsletter and calendar to keep residents informed.
  • Provide guidance and support to resident associations.
  • Engage in limited fundraising activities to enhance program offerings through grants and donations.
  • Deliver exceptional customer service to property management, assisting residents in meeting lease obligations.
  • Encourage volunteer involvement and partnerships within the community.
  • Demonstrate proficiency in Microsoft Office Suite and other relevant software applications.
  • Fulfill additional responsibilities as assigned by management.

Qualifications:

  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Google Applications.
  • Exceptional written and verbal communication skills.
  • Strong project planning and organizational abilities.

Education and Experience:

  • A minimum of three to five years of experience in social service delivery is required.
  • A Bachelor’s degree in Social Work, Education, or a related field is preferred.

Physical Requirements:

This position may require prolonged periods of sitting and working on a computer, as well as the ability to lift up to 25 pounds occasionally.

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