Administrative Reception Coordinator

2 weeks ago

Los Angeles, California, United States Private Full time
Job Overview

GENERAL DESCRIPTION OF DUTIES: This role serves as the primary contact for all incoming communications, managing telephone inquiries, directing calls, and taking messages as necessary. The individual will warmly welcome all guests, vendors, and clients, ensuring they adhere to the company's visitor protocols. Responsibilities also include preparing outgoing correspondence and managing the distribution of incoming mail. The position entails light clerical tasks as assigned, with an emphasis on maintaining a positive and professional atmosphere that promotes effective relationships with vendors, customers, colleagues, and supervisors while striving to meet performance standards.

KEY RESPONSIBILITIES:

  • Promptly and courteously answer incoming phone calls, directing them to the appropriate department or individual.
  • Oversee the front desk operations: ensure visitors sign in, wear identification badges, and understand the security and health protocols during their visit; manage solicitors and maintain visitor logs.
  • Provide assistance to other departments as required.
  • Prepare outgoing mail, including special requirements such as certified mail and courier services, and arrange for pickups as necessary.
  • Order postage and mailing supplies as needed.
  • Receive, sort, and distribute incoming and outgoing mail.
  • Adhere to procedures for opening and closing the main entrance of the facility.
  • Train other employees, including temporary staff, on receptionist duties and switchboard operations for coverage during breaks and absences.
  • Manage and track internal office supplies.
  • Maintain regular and punctual attendance.
  • Perform additional duties as assigned.

This description outlines the primary functions of the position for evaluation purposes. It should not be interpreted as a comprehensive list of all job responsibilities, nor does it imply exclusive responsibility for the functions described.

QUALIFICATIONS:

  • Friendly and professional telephone demeanor.
  • Professional appearance and attire that aligns with a corporate environment.
  • High school diploma or equivalent.
  • Minimum of one year of experience as a telephone receptionist in a corporate setting.
  • Willingness to report to any company location as required.
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word).

***THIS IS A TEMPORARY TO PERMANENT POSITION***

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