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Reception Coordinator

2 months ago

Los Angeles, California, United States The Joint Chiropractic Full time
Join Our Team as a Reception Coordinator

Are you seeking a workplace where you can develop your career and achieve professional growth?
Are you self-driven, motivated, and proactive?
Do you have a genuine interest in health and wellness, coupled with a talent for sales?

If you possess the ambition and initiative to thrive in a leading organization, we would love to connect with you.

At The Joint Chiropractic, we are committed to delivering exceptional service to all our patients, and we invite you to become a part of our compassionate team.

Let’s transform your enthusiasm for health and wellness into a fulfilling career. We are dedicated to enhancing the quality and accessibility of Chiropractic care within the wellness sector.

What We Seek in You:
  • A strong desire to advance within the company
  • A positive and winning attitude
  • A high school diploma or equivalent (GED)
  • Experience with point of sale software and maintaining accurate patient accounts
  • Proficient phone and computer skills
  • A minimum of one year of sales experience
  • Participation in marketing and sales initiatives to attract new patients
  • Ability to prioritize and manage multiple tasks effectively
  • Educating patients about wellness services and offerings
  • Sharing personal experiences related to Chiropractic care
  • Collaborating with team members in a dynamic and enjoyable environment
  • A strong customer service focus with effective communication skills
  • Managing patient flow through the clinic efficiently
Key Responsibilities:
  • Delivering outstanding service to members and patients
  • Driving membership growth to achieve sales targets
  • Welcoming members and patients upon arrival and checking them in
  • Handling incoming phone calls
  • Re-engaging inactive members
  • Staying informed about membership options, packages, and promotions
  • Supporting team objectives and fostering positive relationships
  • Maintaining clinic cleanliness and workspace organization
  • Confidently presenting and selling memberships and visit packages
  • Keeping management informed of member concerns and adhering to policies
  • Willingness to learn and develop professionally
  • Accepting constructive feedback positively and using it for growth
  • Experience in office management or marketing is a plus (Note: This role does not involve management responsibilities)
  • Able to stand or sit for extended periods
  • Able to lift up to 50 pounds

We uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

This opportunity is presented on behalf of Fenton Chiropractic of California, a professional corporation providing chiropractic services as The Joint Chiropractic clinics. The Joint Corp. offers management and other non-clinical services to Fenton Chiropractic of California.