Part-time Front Desk Coordinator

6 days ago


Pensacola, Florida, United States Lakeview Center Full time

About Our Services

Lakeview Center (LCI) is committed to providing comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies, and intellectual disabilities.

We offer a range of services across Northwest Florida, including residential treatment, outpatient counseling, psychiatry, trauma care, treatments for substance misuse, and 24/7 support for those with serious mental illnesses. Learn more at https://elakeviewcenter.org/about-us/careers/.

Job Description:

The primary duties of this position include managing the front desk of an assigned unit, assisting clients with their appointments, managing client registration and unit scheduling, and providing administrative support services to ensure effective operation of the unit.

Key Responsibilities:

  • Client Service: Manage client interactions, respond to inquiries, and address concerns in a timely and professional manner.
  • Administrative Support: Provide clerical tasks, manage unit scheduling, and maintain accurate records.
  • Collaboration: Work cooperatively with multidisciplinary staff to achieve common goals and objectives.

Requirements:

  • High school graduate or G.E.D. equivalent.
  • Two (2) years related experience.
  • Knowledge of principles and practices of basic office management and organization.
  • Ability to operate standard office equipment, including computers, telephone systems, copiers, and fax machines.
  • Proficient with internet, spreadsheet, word processing, and scanned image software.
  • Ability to effectively communicate orally and in writing.
  • Ability to work within guidelines established in policies and procedures of the agency and assigned program division.
  • Ability to work cooperatively and collaboratively with multidisciplinary staff.
  • Ability to effectively relate to a variety of individuals, including persons living with a mental illness and/or substance use disorder, persons with developmental disabilities, family members of persons served, and co-workers.
  • Ability to problem solve and advocate for persons served.
  • Ability to assist in maintaining a therapeutic and safe environment.
  • Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.

Compensation:

This role offers a competitive hourly rate of $16.00 - $17.00, based on experience.



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