Front Desk Ambassador
3 weeks ago
We are seeking a highly skilled Front Desk Representative to join our team at Retina Specialty Institute and Southern Eye Group.
This role involves providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.
The ideal candidate will have excellent communication skills, be able to multitask, and maintain confidentiality while working with sensitive patient information.
As a Front Desk Representative, you will be the first point of contact for many patients, making a positive impression and setting the tone for their visit.
Key Responsibilities:
- Greet patients and visitors in a welcoming manner.
- Create an efficient check-in and check-out process for patients.
- Schedule appointments and verify patient information.
- Manage patient records and maintain confidentiality.
- Provide exceptional customer service and respond to patient inquiries.
Requirements:
- High school diploma or equivalent required.
- At least 1 year of medical clinic experience preferred.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Maintain a composed demeanor and polished appearance.
Estimated Salary: $45,000 - $55,000 per year.
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