Front Office Housekeeping Supervisor
6 days ago
Company Overview
stayAPT Suites Pensacola is a rapidly growing extended-stay brand with a portfolio of mid-priced hotels in the US. Our hotels offer spacious living areas, full kitchens, and high-speed internet.
Salary
We offer a competitive salary of $15 hourly.
Job Description
The Front Office Housekeeping Supervisor plays a crucial role in ensuring a positive guest experience. Responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.
Responsibilities
- Register guests and manage online and phone reservations
- Process payments including cash and credit cards
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure all rooms are clean, well-maintained, and fully furnished
Requirements
- Work experience in hotel housekeeping or front desk management
- Experience with hotel reservation software preferred
- Customer service attitude and excellent communication skills
Benefits
- Medical, dental, and vision insurance
- Vacation PTO & Holiday/Sick PTO
Location
Pensacola, FL, US
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