Front Desk Associate

6 days ago


Dayton, Ohio, United States Jackson Hewitt - 3222 Full time
Job Overview

A Customer Service Representative is a vital part of our team at Jackson Hewitt - 3222. As a Greeter, you will be responsible for welcoming and assisting clients in a professional and friendly manner.

Key Responsibilities
  • Initial Greeting: Acknowledge the presence of guests immediately with a warm and welcoming greeting.
  • Organizational Tools: Utilize the tools provided to stay organized and efficiently seat guests with their tax professional.
  • Client Support: Provide guests with promotional materials and suggest they file with Jackson Hewitt.
  • Team Collaboration: Work well with others and assist tax professionals as needed.
  • Physical Demands: Standing and/or walking - 80% of time.
  • Additional Tasks: Team members are also required to perform other tasks as directed by a supervisor.
  • Technical Requirements: Minor computer knowledge is necessary for this role.
Requirements

To be successful in this role, you must possess a friendly and positive attitude, be well-informed about the establishment, and be able to assist and answer inquiries from clients.



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