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Front Desk Coordinator

2 months ago

Dayton, Ohio, United States Optometric Management Group Full time

About Us

Optometric Management Group is a leading provider of eye and vision care services, dedicated to delivering exceptional patient experiences. Our team is committed to providing personalized attention and professional care to our patients.

Job Overview

We are seeking a highly skilled and organized Front Desk Coordinator to join our team at the Dayton Optometric Center location. As the face of our office, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our doctors and staff.

Key Responsibilities

  • Customer Service: Greet and welcome patients, respond to phone calls, and provide information to patients and visitors.
  • Front Desk Operations: Manage patient flow, schedule appointments, and handle billing and insurance-related tasks.
  • Administrative Support: Perform various administrative tasks, such as filing, photocopying, and faxing, to support our doctors and staff.

Requirements

  • Excellent Communication Skills: Possess strong written and verbal communication skills to effectively interact with patients, doctors, and staff.
  • Organizational Skills: Demonstrate strong organizational skills to manage multiple tasks, prioritize responsibilities, and maintain a clean and organized workspace.
  • Technical Skills: Proficient in using office equipment, such as fax machines and printers, and have basic computer skills.
  • Customer Service Attitude: Possess a customer-focused attitude, with a strong commitment to providing exceptional patient experiences.

Benefits

  • Competitive Salary: We offer a competitive salary and benefits package, including health insurance, dental insurance, and vision insurance.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Work-Life Balance: A flexible schedule and a supportive work environment that promotes work-life balance.

Equal Opportunity Employer

Optometric Management Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.