Customer Service Receptionist

2 weeks ago


Dayton, Ohio, United States Voss Auto Network Full time
Join the Voss Auto Network as a Full-Time Front Desk Associate

Work Schedule: Monday to Friday, 9 AM - 6 PM, No Weekends

At Voss Auto Network, a premier name in the Automotive sector, we are dedicated to providing outstanding customer service and upholding excellence in all our operations. As we expand, we are looking for a driven and customer-oriented individual to become part of our Sales/Service Department as a Front Desk Associate.

Position Summary:

As the Front Desk Associate, you will serve as the initial point of contact for our esteemed clientele. Your main duties will involve welcoming customers, addressing inquiries, and efficiently handling transactions. This role is vital in ensuring operational efficiency and fostering a positive customer experience.

Core Responsibilities:
  • Greet customers upon their arrival and guide them to the relevant department.
  • Handle incoming calls and respond to customer questions in a timely and courteous manner.
  • Manage sales transactions, including cash and credit, ensuring precision and adherence to company protocols.
  • Keep the reception area tidy and organized, reflecting our commitment to professionalism and customer care.
  • Work collaboratively with the sales and service teams to provide comprehensive support and assist with administrative tasks as necessary.
Qualifications:
  • Prior experience in a customer-facing position, ideally as a receptionist or cashier.
  • Exceptional interpersonal and communication abilities, with a warm and professional attitude.
  • Strong attention to detail and capability to juggle multiple tasks in a dynamic environment.
  • Familiarity with basic computer software (e.g., MS Office, POS systems) is advantageous.
  • High school diploma or equivalent; additional training in customer service is a plus.
Employee Benefits:

Comprehensive medical, dental, vision, and life insurance

Weekly pay with direct deposit options

401K retirement plan

Employee discounts available

Paid vacation and holidays



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