Billing Operations Supervisor

1 week ago


Lehi, Utah, United States Serenity Healthcare Full time
Position Overview

Supervisor, Revenue Cycle
Join our dynamic team at Serenity Healthcare, where we are committed to transforming the patient experience through innovative solutions and a supportive work environment. Our organization is dedicated to enhancing the quality of care and ensuring that our patients receive the best possible support on their journey to recovery.


Key Responsibilities
  • Oversee a dedicated team of billing professionals for a multi-state healthcare provider.
  • Monitor and report on essential performance metrics.
  • Ensure prompt submission of claims, effective denial management, and accurate payment posting.
  • Drive improvements in billing processes across various locations and departments.
  • Address and resolve patient inquiries related to billing and claims processing.
  • Enhance policies and procedures to reduce Days in Accounts Receivable.
  • Maintain compliance and integrity in all aspects of collections.
  • Foster a collaborative team environment focused on positivity and continuous improvement.

Qualifications
  • A genuine commitment to assisting patients in overcoming their health challenges.
  • Minimum of 3 years of leadership experience, with at least 2 years in a billing-related role, including team selection, training, and performance management.
  • Ability to identify opportunities for performance enhancement that positively influence the financial outcomes of the practice.
  • Support management in recognizing barriers to financial success, including Charge Capture, Payment Posting, Denial Management, and Patient Collections.
  • Comprehensive knowledge of billing processes.
  • Experience in professional billing, preferably in mental health.
  • Proven skills in process development and continuous improvement initiatives.
  • Exemplary professionalism in appearance and conduct.
  • Strong critical thinking, time management, attention to detail, and communication skills.
  • A proactive approach with a strong desire to achieve results.

About Serenity Healthcare

Founded with the vision of revolutionizing mental healthcare, Serenity Healthcare is dedicated to providing a patient-first culture. We specialize in innovative treatments for various mental health conditions, helping countless individuals reclaim their lives through expert clinical care and advanced technology. Our holistic approach emphasizes treating the whole person in a supportive outpatient environment.

At Serenity, we prioritize the well-being of our employees as much as that of our patients, fostering a workplace culture that encourages personal and professional growth.

This position is contingent upon the successful completion of a background check and drug screening.

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