Healthcare Billing Operations Manager
2 weeks ago
About Serenity Healthcare:
Serenity is a forward-thinking mental health startup committed to enhancing lives and delivering outstanding patient experiences. As a key player in our organization, the Medical Billing Manager will be instrumental in refining our billing operations, ensuring prompt claims processing, and leading a dedicated team of billing professionals across various regions.
Key Responsibilities:
- Guide and develop a team of billing professionals for a multi-state healthcare provider, nurturing a constructive and solution-focused team environment.
- Monitor and analyze essential performance metrics, pinpointing opportunities for process enhancements and maximizing revenue cycle efficiency.
- Guarantee timely and precise claims submissions, manage denial resolutions, and oversee payment reconciliation activities.
- Address patient inquiries regarding claims and billing matters, ensuring a high standard of patient satisfaction.
- Collaborate with interdisciplinary teams to optimize billing workflows, enhance policies and procedures, and boost financial outcomes.
- Ensure adherence to industry standards and uphold integrity in all revenue collection processes.
Qualifications:
- A minimum of 4 years in a leadership role, with at least 2 years in a billing-focused environment.
- A strong commitment to supporting patients in overcoming mental health challenges and aligning with Serenity's mission.
- Professional experience in billing, ideally within the mental health sector.
- Demonstrated ability to cultivate and lead high-performing teams through effective recruitment, training, performance evaluation, and engagement strategies.
- In-depth knowledge of billing procedures, including charge capture, payment posting, denial management, and patient collections.
- Exceptional analytical skills, time management, and meticulous attention to detail.
- Strong communication abilities and the capacity to collaborate with stakeholders at all organizational levels.
- A results-driven approach with a proactive attitude towards achieving financial objectives.
- Capability to prioritize tasks and adapt to the dynamic needs of the department.
- Experience and innovation in managing insurance collections.
Benefits:
- Competitive salary package
- Comprehensive medical, dental, and vision insurance plans.
- Life insurance and flexible spending account options.
- Generous paid time off policy.
- 401k and Roth IRA retirement savings plans.
Company Culture:
At Serenity, we emphasize the importance of a robust workplace culture that empowers our team members to thrive. We are dedicated to improving the lives of our patients and believe that fostering a positive and supportive work environment is crucial to achieving our objectives. Become part of a team that values your contributions, invests in your professional development, and promotes a healthy work-life balance.
Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screening.
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