Billing Operations Leader

2 weeks ago


Lehi, Utah, United States Serenity Healthcare Full time
Job Overview

Revenue Cycle Manager - Championing Financial Integrity in Patient Care

As a key player at Serenity Healthcare, you will be instrumental in refining our billing operations, ensuring prompt claims processing, and supervising a team of billing professionals across various regions. This role presents a unique opportunity to impact our mission-driven organization positively.

Key Responsibilities:

  • Guide and support a team of billing professionals for a multi-regional healthcare provider, cultivating a constructive and solution-focused team environment.
  • Monitor and analyze essential performance metrics, pinpointing opportunities for process enhancements and maximizing revenue cycle efficiency.
  • Guarantee accurate and timely claims submissions, adeptly manage denials, and oversee payment posting functions.
  • Facilitate the resolution of patient inquiries related to billing and claims processing, ensuring high patient satisfaction levels.
  • Work collaboratively with various departments to streamline billing workflows, enhance policies and procedures, and boost financial outcomes.
  • Uphold compliance with industry standards and advocate for ethical practices in all collection activities.

Qualifications:

  • Dedicated to assisting patients in overcoming mental health challenges and aligned with Serenity's mission.
  • Professional experience in billing, ideally within the mental health sector.
  • A minimum of 4 years in a leadership role, with at least 2 years in a billing-focused environment.
  • Demonstrated ability to build and nurture high-performing teams through effective recruitment, training, performance evaluation, and engagement strategies.
  • Comprehensive knowledge of billing procedures, including charge capture, payment posting, denial management, and patient collections.
  • Exceptional critical thinking, time management, and attention to detail.
  • Strong communication skills with the ability to collaborate with stakeholders at all levels.
  • Results-driven approach with a strong sense of urgency to meet financial objectives.
  • Ability to effectively prioritize and manage the dynamic needs of the department.
  • Experience and creativity in managing insurance collections.

Benefits:

  • Competitive salary structure
  • Comprehensive medical, dental, and vision insurance plans.
  • Life insurance and flexible spending account options available.
  • Generous paid time off policy.
  • 401k and Roth IRA retirement savings plans.

Work Culture:

At Serenity, we emphasize fostering a robust workplace culture that empowers our employees to thrive. We are committed to enhancing patients' lives and believe that a supportive and positive work environment is crucial for achieving our objectives. Become part of a team that values your contributions, invests in your professional development, and promotes a healthy work-life balance.

Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screening.



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