Billing Operations Manager

2 weeks ago


Lehi, Utah, United States Serenity Healthcare Full time
Medical Billing Manager - Enhancing Financial Operations in Patient-Centric Healthcare

Overview:

Serenity Healthcare is a forward-thinking mental health organization committed to delivering outstanding patient care. We are seeking a Medical Billing Manager who will be instrumental in refining our billing systems, ensuring prompt claims processing, and supervising a team of billing professionals across various regions.


Key Responsibilities:
  • Oversee and guide a team of billing professionals for a multi-state healthcare provider, cultivating a collaborative and solution-focused team environment.
  • Monitor and analyze key performance metrics, pinpointing opportunities for process enhancements and maximizing revenue cycle efficiency.
  • Guarantee timely and precise claims submissions, adeptly managing denials and supervising payment posting operations.
  • Address patient inquiries related to billing and claims processing, ensuring a high standard of patient satisfaction.
  • Work in partnership with cross-departmental teams to refine billing workflows, enhance policies and procedures, and elevate financial outcomes.
  • Ensure adherence to industry standards and uphold integrity in all aspects of collections.

Qualifications:
  • A minimum of 4 years of leadership experience, with at least 2 years in a billing-focused role.
  • A strong commitment to supporting patients facing mental health challenges and alignment with Serenity's mission.
  • Professional experience in billing, ideally within the mental health sector.
  • Demonstrated ability to build and nurture high-performing teams through effective recruitment, training, performance management, and employee engagement.
  • Comprehensive understanding of billing procedures, including charge capture, payment posting, denial resolution, and patient collections.
  • Exceptional critical thinking, time management, and attention to detail.
  • Strong communication skills with the ability to engage with stakeholders at all levels.
  • A results-driven approach with a sense of urgency to meet financial objectives.
  • Capability to manage daily tasks and prioritize the evolving demands of the department.
  • Experience and creativity in managing insurance collections.

Benefits:
  • Competitive salary package
  • Comprehensive medical, dental, and vision insurance plans.
  • Life insurance and flexible spending account options.
  • Generous paid time off policy.
  • 401k and Roth IRA retirement savings plans.

Company Culture:

At Serenity Healthcare, we are dedicated to fostering a vibrant workplace culture that empowers our team members to thrive. We are passionate about enhancing the lives of our patients and believe that a supportive work environment is crucial to achieving our objectives.

Become part of a team that values your contributions, invests in your professional development, and promotes a healthy work-life balance.


Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screening.

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