Billing Operations Manager
2 weeks ago
Overview:
Serenity Healthcare is a forward-thinking mental health organization committed to delivering outstanding patient care. We are seeking a Medical Billing Manager who will be instrumental in refining our billing systems, ensuring prompt claims processing, and supervising a team of billing professionals across various regions.
Key Responsibilities:
- Oversee and guide a team of billing professionals for a multi-state healthcare provider, cultivating a collaborative and solution-focused team environment.
- Monitor and analyze key performance metrics, pinpointing opportunities for process enhancements and maximizing revenue cycle efficiency.
- Guarantee timely and precise claims submissions, adeptly managing denials and supervising payment posting operations.
- Address patient inquiries related to billing and claims processing, ensuring a high standard of patient satisfaction.
- Work in partnership with cross-departmental teams to refine billing workflows, enhance policies and procedures, and elevate financial outcomes.
- Ensure adherence to industry standards and uphold integrity in all aspects of collections.
Qualifications:
- A minimum of 4 years of leadership experience, with at least 2 years in a billing-focused role.
- A strong commitment to supporting patients facing mental health challenges and alignment with Serenity's mission.
- Professional experience in billing, ideally within the mental health sector.
- Demonstrated ability to build and nurture high-performing teams through effective recruitment, training, performance management, and employee engagement.
- Comprehensive understanding of billing procedures, including charge capture, payment posting, denial resolution, and patient collections.
- Exceptional critical thinking, time management, and attention to detail.
- Strong communication skills with the ability to engage with stakeholders at all levels.
- A results-driven approach with a sense of urgency to meet financial objectives.
- Capability to manage daily tasks and prioritize the evolving demands of the department.
- Experience and creativity in managing insurance collections.
Benefits:
- Competitive salary package
- Comprehensive medical, dental, and vision insurance plans.
- Life insurance and flexible spending account options.
- Generous paid time off policy.
- 401k and Roth IRA retirement savings plans.
Company Culture:
At Serenity Healthcare, we are dedicated to fostering a vibrant workplace culture that empowers our team members to thrive. We are passionate about enhancing the lives of our patients and believe that a supportive work environment is crucial to achieving our objectives.
Become part of a team that values your contributions, invests in your professional development, and promotes a healthy work-life balance.
Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screening.
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