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Billing Operations Manager

2 months ago


Lehi, Utah, United States Serenity Healthcare Full time
Job Overview

Revenue Cycle Manager - Championing Financial Integrity in Patient Care

As a pivotal member of Serenity Healthcare, you will oversee the revenue cycle operations, ensuring efficient billing practices and timely claim submissions. Your leadership will guide a team of billing professionals across various regions, contributing significantly to our mission of enhancing patient experiences.

Key Responsibilities:

  • Supervise and inspire a team of billing professionals, cultivating a constructive and solution-focused work environment.
  • Monitor and analyze key performance metrics to identify opportunities for enhancing revenue cycle efficiency.
  • Guarantee prompt and precise claim submissions, manage denial resolutions, and oversee payment processing.
  • Address patient inquiries regarding billing and claims, ensuring high levels of satisfaction.
  • Work collaboratively with various departments to refine billing procedures and improve financial outcomes.
  • Ensure adherence to industry standards and uphold ethical practices in all collection efforts.

Qualifications:

  • A strong commitment to supporting patients in their mental health journeys and aligning with Serenity's core values.
  • Extensive billing experience, ideally within the mental health sector.
  • At least 4 years of leadership experience, with a minimum of 2 years in a billing-focused role.
  • Demonstrated ability to cultivate high-performing teams through effective recruitment, training, and performance management.
  • In-depth knowledge of billing operations, including charge capture, payment processing, denial management, and patient collections.
  • Exceptional analytical, organizational, and detail-oriented skills.
  • Strong communication abilities, capable of engaging with stakeholders at all levels.
  • A results-driven approach with a focus on achieving financial objectives.
  • Ability to prioritize tasks and adapt to the dynamic needs of the department.
  • Experience in managing insurance collections effectively.

Benefits:

  • Competitive salary package
  • Comprehensive health, dental, and vision insurance
  • Life insurance and flexible spending account options
  • Generous paid time off policy
  • Retirement savings plans including 401k and Roth IRA options

Work Environment:

At Serenity Healthcare, we are dedicated to fostering a workplace culture that empowers our employees. We are committed to enhancing the lives of our patients and believe that a supportive and positive work environment is crucial for achieving our objectives. Be part of a team that values your contributions and invests in your professional development.

Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successful completion of a background check and drug screening.