Retail Sales Consultant
2 weeks ago
Position: Sales Associate at PVH
Overview: The Sales Associate plays a crucial role in delivering outstanding customer service while promoting the Tommy Hilfiger brand. This position also involves executing various operational duties as directed by the Store Management team.
Key Responsibilities:
- Deliver exceptional customer service in alignment with company standards.
- Maintain optimal merchandise levels throughout the sales area.
- Ensure the store environment is clean and inviting.
- Implement loss prevention strategies effectively.
- Stay updated on sales initiatives and performance metrics.
- Engage in clear communication with customers and team members.
- Adhere to operational guidelines and procedures.
- Participate in team meetings as necessary.
Customer Engagement Duties:
- Enhance sales opportunities by following customer service protocols.
- Foster a loyal customer community.
- Maintain comprehensive knowledge of products, promotions, and store events.
- Contribute to a positive shopping experience for customers and colleagues.
Personal Attributes:
- Represent the brand with professionalism.
- Be adaptable to assigned working hours.
- Communicate effectively with management.
- Support corporate decisions and initiatives.
Operational Duties:
- Comply with company policies and procedures.
- Ensure security and upkeep of the store.
- Execute opening and closing responsibilities.
- Be capable of lifting heavy items and standing for extended periods.
Merchandising and Visual Standards:
- Maintain attractive product displays.
- Adhere to visual merchandising guidelines.
- Manage markdowns and overall store organization.
The starting salary for this position is $15.00 per hour, subject to variation based on experience and expertise.
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