Front Office Coordinator

1 week ago


Fort Worth, Texas, United States Legal Aid of Northwest Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Coordinator to join our team at Legal Aid of Northwest Texas. As a key member of our staff, you will provide exceptional support to our clients and staff, ensuring a seamless and efficient experience for all.

Key Responsibilities
  • Client Support: Provide courteous and professional assistance to clients, including answering phone calls, responding to emails, and greeting visitors.
  • Administrative Tasks: Maintain accurate records, prepare correspondence, and perform other administrative duties as needed.
  • Communication: Develop and maintain effective relationships with clients, staff, and external partners, ensuring clear and timely communication.
  • Intake and Screening: Conduct initial client screenings, determine eligibility, and refer clients to appropriate resources or services.
  • Translation Services: Provide translation services for clients who speak a different language, ensuring accurate and culturally sensitive communication.
  • Electronic Record Keeping: Maintain accurate electronic records, including case notes, correspondence, and documents.
  • Mail and Correspondence: Prepare and send mail, including correspondence and other documents, as needed.
  • Confidentiality and Professionalism: Maintain confidentiality and professionalism in all interactions, adhering to our organization's policies and procedures.
Requirements
  • Education: High School Diploma, GED, or equivalent.
  • Language Skills: Fluent in Spanish, both verbal and written.
  • Experience: General knowledge and/or experience in law office practices preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work independently and exercise good judgment.
  • Computer Skills: Proficient in Microsoft products and other software applications.
Benefits

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for providing exceptional support, we encourage you to apply.



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