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Medical Office Coordinator

2 months ago

Fort Worth, Texas, United States Texas Health Resources Full time
Job Summary

We are seeking a highly skilled Medical Office Receptionist to join our team at Texas Health Resources. As a Medical Office Receptionist, you will be responsible for delivering exceptional patient care and providing administrative support to our healthcare team.

Key Responsibilities
  • Deliver care to patients utilizing the Medical Office Receptionist Process
  • Perform patient check-in and complete all necessary paperwork to ensure efficient admitting process
  • Answer phone calls and direct them appropriately
  • Schedule appointments according to office guidelines
  • Obtain accurate patient and insurance information, collecting copays and deductible amounts
  • Copies/scans patient access related hard copy materials into the correct location in the electronic medical record
  • Prepare charts for patient appointments, ensuring all necessary information is complete
  • Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
  • Perform duties involving record filing and retrieval, and assisting with the filing of registration documentation in electronic medical records
  • Confirm next day appointments and alert patients to required documentation
  • Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications
Requirements
  • High School Diploma or equivalent (required)
  • Six months Medical experience in a Clinic (strongly preferred)
  • Bilingual in English / Spanish (strongly preferred)
  • Six months Business Office Customer Service experience
  • Outgoing individual with a friendly attitude
  • Strong attention to detail
  • Ability to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
  • Outstanding communication, interpersonal, customer service, and organizational skills
  • Knowledge of insurance authorization/billing requirements
  • Demonstrated strong customer service and communication skills
  • Organizational and time management skills
  • Proficient computer skills
  • Knowledge of clinic procedures and regulatory requirements
  • Strong work ethic and high level of professionalism
  • Team player who handles multiple projects simultaneously in a fast-paced environment
What We Offer
  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, and more
  • Delivery of high-quality patient care through nursing education, research, and innovations in nursing practice
  • Strong Unit Based Council (UBC)
  • Supportive, team environment with outstanding opportunities for growth