Chief Program Officer

4 days ago

Harrisburg, Pennsylvania, United States JCC Association Full time
Job Summary

The JCC Association seeks a highly skilled and experienced Chief Program Officer to lead the development, implementation, and evaluation of programs that promote the quality and values of Jewish life in the community. The successful candidate will have a proven track record of success in program planning, development, and implementation, as well as expertise in community engagement and outreach.

Key Responsibilities
  • Develop and sustain relationships with external stakeholders, community service providers, and other project partners.
  • Lead the creation and development of new and existing member and community programs across departments.
  • Lead department heads and directors in achieving high program quality and participation within budget.
  • Work with staff to develop revenue growth opportunities.
  • Ensure a high level of member and customer service in all departments.
  • Supervise and mentor team to achieve high levels of communication with program users and members.
  • Assist direct reports to develop written program plans, and communications plans with members and attendees.
  • Ensure that JCC programs are adequately staffed and that they have adequate supplies so that our programs maintain excellence in quality and delivery.
  • Collaborate with the marketing team in the development of marketing tools for the varied programs offered under your supervision.
  • Play a key role in the planning and execution of JCC/JFGH special events.
  • Collaborate with other Jewish communal agencies in developing joint programs and community wide activities.
  • Oversee the annual budget(s) of responsible departments and ensure that fiscal goals are met.
  • Collaboratively work with the leadership team to ensure proper investments are made in programs that are aligned with the mission and strategic goals of the organization.
  • Enhance fundraising initiatives through collaboration with development staff and the CEO.
Supervisory Responsibilities

The following departments report directly to the Chief Program Officer: Early Learning Center, Children & Youth, Summer Day Camp, Sports and Recreation, Fitness Center, Green Hills Swim Club, Senior Adult Programming, Membership/Community Engagement, Drama, PJ Library and other departments or programs as assigned.

Requirements
  • B.S. or B.A. plus 5-10 years demonstrated progressive experience in a leadership role related to program planning, development, implementation and evaluation, including expertise in some or all of the following areas: day camp, youth, teens and seniors; OR an equivalent combination of education and experience.
  • Master's degree preferred.
  • Prior experience in managing large teams.
  • Strong interpersonal, relationship building and leadership skills.
  • Critical thinking and analytical skills, with a proven ability to effectively solve problems.
  • Demonstrated effective written, verbal and interpersonal communication skills; customer service orientation with specific strength in diplomacy and discretion.
  • Demonstrated ability to work effectively, both independently and as part of a team.
  • Strong knowledge of Jewish culture and traditions helpful.
  • Competence with Microsoft Office Software and Google Applications.
  • Ability to communicate effectively in English, both orally and in writing.
  • Jewish communal experience is an asset.
  • An ability and willingness to work evenings and weekends.
  • Must be able to do a considerable amount of walking, standing, bending, and lifting up to 10 lbs., with or without reasonable accommodations.

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