Cloud Product Business Analyst

7 days ago

Santa Clara, California, United States Palo Alto Networks Full time
Job Description

Company Overview

Palo Alto Networks is a leading cybersecurity company that protects the digital way of life. Our mission is to be the cybersecurity partner of choice, and we're looking for innovators who share our vision of a safer and more secure world.

Job Summary

We're seeking an experienced Senior IT Business Analyst to join our world-class IT business analysis team. As a Senior IT Business Analyst for Product Initiatives, you will be responsible for analyzing business requirements, creating functional specifications, designing technology solutions, and managing stakeholder communications.

Key Responsibilities

  • Requirements Gathering and Analysis
    • Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review
    • Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for technology solutions
    • Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects
  • Solution Design and Validation
    • Work closely with product managers, architects, developers, and other IT teams to design and validate technology solutions that meet business requirements and align with architectural standards
  • Testing and Quality Assurance
    • Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing
    • Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards
    • Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases
  • Stakeholder Communication and Relationship Management
    • Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle
    • Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value
    • Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement
    • Direct the development and implementation of licensing models for hardware, VM, and cloud products

Qualifications

  • Minimum 8+ years of experience in leading business analysis or a related field
  • Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products
  • In-depth knowledge of licensing and entitlement platforms for hardware, VM, and cloud products
  • Expert-level understanding of complex licensing arrangements and their implementation in enterprise environments
  • Comprehensive understanding of the commercial and operational needs of Hardware and Cloud product offerings
  • Advanced data analysis and visualization skills
  • Extensive experience working with and guiding cross-functional teams in a high technology company
  • Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master's degree preferred or equivalent military required
  • Outstanding written and verbal communication skills, with the ability to present complex information to various audiences
  • Exceptional leadership and mentoring abilities
  • Strategic thinking and problem-solving skills
  • Ability to influence and drive consensus across multiple stakeholders
  • A proactive, results-driven attitude with the ability to thrive in a fast-paced environment
  • Must be in the San Francisco Bay Area to be onsite 3 days/week

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