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Lead IT Business Solutions Analyst

2 months ago


Santa Clara, California, United States Palo Alto Networks Full time
Position Overview

Company Overview

Palo Alto Networks is dedicated to being the premier cybersecurity partner, ensuring the safety of our digital lives. Our vision is to create a world that is increasingly secure and protected.

Work Philosophy

We prioritize personalization and choice in our employee programs, recognizing that each individual has unique needs. Our work environment encourages collaboration and in-person interactions, fostering a culture of innovation and teamwork.

Your Role

Palo Alto Networks is in search of a seasoned Senior IT Business Analyst to enhance our esteemed IT business analysis team. In this pivotal role, you will be tasked with evaluating business needs, crafting functional specifications, and orchestrating stakeholder communications. This leadership position emphasizes the analysis of cloud products and necessitates strategic collaboration with product management, engineering, and DevOps teams, alongside key business stakeholders.

Key Responsibilities

  • Requirements Analysis:
    • Gather, analyze, and document business requirements from stakeholders through various methods including interviews and workshops.
    • Conduct comprehensive assessments of business processes and systems to pinpoint areas for enhancement and technological solutions.
    • Convert business requirements into precise functional specifications and user stories for IT initiatives.
  • Solution Development:
    • Collaborate with product managers and IT teams to design and validate technology solutions that align with business needs.
  • Quality Assurance:
    • Partner with QA teams to create and execute test plans and scripts to ensure system functionality meets business standards.
    • Facilitate user acceptance testing to confirm that solutions meet expectations and quality benchmarks.
    • Manage defect resolution processes in collaboration with development teams to ensure timely delivery of high-quality software.
  • Stakeholder Engagement:
    • Act as a liaison between business and IT, ensuring effective communication and alignment throughout projects.
    • Build and nurture relationships with business partners to advocate for technology solutions that deliver business value.
    • Provide updates and reports to stakeholders, highlighting project progress and potential improvements.
Qualifications

Required Experience

  • At least 8 years of experience in business analysis or a related field.
  • Strong analytical skills with a proven track record in innovative product analysis.
  • Deep understanding of the operational needs of hardware and cloud product offerings.
  • Extensive experience leading cross-functional teams in a technology-driven environment.
  • Bachelor's degree in business administration, computer science, engineering, or a related field; a Master's degree is preferred.
  • Advanced skills in data analysis and visualization.
  • In-depth knowledge of licensing and entitlement frameworks for hardware and cloud products.
  • Exceptional communication skills, capable of conveying complex information to diverse audiences.
  • Strong leadership and mentoring capabilities.
  • Strategic thinker with excellent problem-solving skills.
  • Ability to influence and build consensus among various stakeholders.
  • Proactive and results-oriented, thriving in a dynamic environment.

Team Environment

You will be part of a passionate and dynamic team, working on exciting projects that align with our significant mission. We strive to create an exceptional employee experience, fostering a culture of innovation and collaboration.

Commitment to Diversity

Palo Alto Networks is an equal opportunity employer, celebrating diversity and ensuring that all qualified applicants receive consideration for employment without regard to various protected characteristics.