IT Applications Support Analyst
2 weeks ago
Position Title: Part-Time IT Applications Support Analyst
Organization: Commonwealth of Virginia
Key Responsibilities:
- Overseeing financial software applications, including their upkeep, configuration, and administrative tasks.
- Troubleshooting technical challenges and system malfunctions within financial software.
- Leading discussions and workshops focused on defining requirements and enhancing processes.
- Working closely with stakeholders to design and execute procedures that optimize business functions.
- Developing documentation such as technical specifications, testing protocols, and system manuals.
Essential Qualifications:
- Familiarity with Project Management principles and methodologies.
- Technical expertise in utilizing ticketing systems and managing user accounts.
- Capability to prioritize tasks effectively while maintaining system documentation.
- Excellent time-management abilities along with strong interpersonal and communication skills.
Additional Considerations:
- Previous experience in an analytical or administrative capacity within the financial sector.
- Robust customer service background.
Application Instructions:
Interested candidates are encouraged to submit their applications online. Applications submitted via email, fax, or in person will not be considered. Applications will undergo review in a timely manner. The Commonwealth of Virginia welcomes all applicants authorized to work in the U.S.
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