Customer Service Sales Specialist

2 weeks ago


Palo Alto, California, United States Levi Strauss & Co. Full time
Position Overview:
As a key member of our retail team, the Sales Associate will play a vital role in enhancing the customer experience at Levi Strauss & Co. We are dedicated to creating a positive impact through our products and practices, and we seek individuals who share this vision.

About Us:
Since our inception in 1853, we have been at the forefront of innovation in the apparel industry. Our commitment to sustainability and ethical practices sets us apart as a leader in the market.

Role Responsibilities:
- Develop a comprehensive understanding of Levi Strauss & Company's rich history and values.
- Exhibit exceptional product knowledge to assist customers effectively.
- Deliver outstanding customer service by employing the 3C's of Success: Connect, Consult & Close.
- Achieve or surpass daily sales and performance targets.
- Adhere to cash handling protocols and store security measures.
- Collaborate with stock associates to ensure efficient replenishment and tagging of merchandise.
- Maintain store presentation standards and uphold housekeeping procedures.
- Utilize technology effectively, including iOS devices, for operational tasks.

Qualifications:
- Flexibility to work various shifts, including evenings and weekends.
- Ability to lift up to 40 pounds and perform physical tasks such as standing, walking, and bending.
- Previous customer service experience is preferred.
- High school diploma or GED is preferred.

Desired Traits:
- Organized and methodical approach to tasks.
- Consistent and adaptable in a dynamic retail environment.

Compensation:
The expected starting hourly rate for this role is competitive and may vary based on location and experience.

Benefits:
Levi Strauss & Co. offers a comprehensive rewards package that includes competitive pay, incentive plans, and a variety of benefits designed to support your health, financial goals, and work-life balance.

We celebrate diversity and encourage individuals from all backgrounds to apply. Join us in shaping the future of fashion while honoring our heritage.

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