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Sales Specialist, Luxury Goods
2 months ago
About the Role:
The primary responsibilities of a Sales Specialist are to achieve sales and customer service objectives while adhering to operational asset protection standards. This includes:
- Meeting monthly and annual individual sales goals while working as part of a team to achieve collective targets.
- Organizing and prioritizing the selling floor to support sales efforts and overall client experience.
- Ensuring all items are stocked at all times and maintaining selling floor standards, including straightening, filling in, and replenishing new receipts.
- Providing assistance with inventory preparation and processing transactions, including receipts, CRM files, and after-sales service.
- Maintaining cleanliness and organization of the workstation at all times.
- Complying with asset protection procedures, including employee sign-in sheets, bag checks, and key control.
- Providing high levels of service to clients, including prompt and friendly greetings, assistance with wrapping and packaging, and answering questions.
About You:
We are looking for a candidate with:
- 2+ years of experience in sales, preferably in a luxury environment.
- Strong relationship development and communication skills.
- Even-tempered and able to continuously multitask.
- Self-starter and able to work independently while balancing collaboration with a team.
- Strong organizational skills and open availability to accommodate business needs.
- Ability to lift between 0-25 lbs. without assistance.
About Hermès:
Hermès is a family-owned company dedicated to making highly-crafted, beautiful objects that stand the test of time. We value our employees and strive to create a diverse and inclusive work environment. We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family.