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Customer Service Specialist

2 months ago

Palo Alto, California, United States Tekberry Full time
Job Overview

Position: Customer Service Specialist
Compensation: $30-32/hr
Employment Type: ~3-month contract
Work Schedule: Monday to Friday, 8am to 5pm

Job Reference: JPC-10362/1343383

Tekberry is seeking a dedicated and skilled individual to join our client, a prestigious university and research institution. As a W2 employee, you will be eligible for health benefits. Benefits include health, dental, and vision coverage (available on the 1st of the month following your start date).

Role Description:

The School of Medicine is in need of a Customer Service Specialist to support the Neurosurgery department by managing a busy clinical phone line, relaying messages to the clinical team, and triaging calls as necessary.

Qualifications:

  • Prior experience in a call center environment within a clinic or hospital is preferred.
  • Proficient in managing a high volume of inbound and outbound calls.
  • Exceptional customer service abilities.
  • Detail-oriented with strong problem-solving skills. Capable of producing accurate and thorough work independently while maintaining high quality.

TEKBERRY OFFERS A $100 payment FOR REFERRALS

Tekberry, Inc., a Soal Technologies company, is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under applicable laws.

Tekberry, Inc. is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. All our texts are sent by real people, and we look forward to discussing this opportunity with you.

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