Front Office Supervisor

5 days ago


Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Altair Bay Harbor Hotel Miami. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and occupancy.

Key Responsibilities
  • Guest Service Excellence: Provide attentive, courteous, and efficient service to all guests, ensuring a warm and welcoming experience throughout their stay.
  • Front Desk Operations: Maintain proper operation of the PBX console, ensure accurate logging and delivery of packages, mail, and messages, and review Front Office logs and Trace Files daily.
  • Revenue Management: Be aware of all rates, packages, and special promotions, and ensure accurate room reservations and check-ins.
  • Team Leadership: Supervise and support Front Office team members, providing guidance and training to ensure excellent guest service and hotel operations.
  • Communication: Effectively communicate with guests, employees, and management, both verbally and in writing, to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Education: High School diploma or equivalent required; college coursework in a related field is a plus.
  • Experience: Previous experience in a hotel or related field is preferred, with a strong background in customer service and front desk operations.
  • Skills: Excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks to meet deadlines.
  • Physical Demands: Ability to stand for long periods, lift up to 20 pounds, and maintain a clean and organized work environment.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



  • Miami Beach, Florida, United States The Setai Full time

    Position Overview:The Setai is seeking a dedicated and experienced Front Office Supervisor to enhance our Operations team. This role is essential in ensuring that our guests experience the highest level of service and satisfaction during their stay.About The Setai:Located in a luxurious oceanfront setting, The Setai combines the elegance of Asian traditions...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Altair Bay Harbor Hotel Miami. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and occupancy.Key...


  • West Palm Beach, Florida, United States Daily Management Inc Full time

    Job OverviewDaily Management Inc. is seeking an Assistant Front Office Supervisor to join our team at Palm Beach Shores Resort. This role comes with a sign-on bonus upon hire.The selected candidate will play a crucial role in managing Front Office Operations, performing Manager on Duty responsibilities, and collaborating with various departments to enhance...


  • West Palm Beach, Florida, United States Daily Management Inc Full time

    Job OverviewDaily Management Inc. is seeking an Assistant Front Office Supervisor to join our team at Palm Beach Shores Resort. This role is essential in managing Front Office Operations and performing Manager on Duty responsibilities, ensuring a seamless guest experience.Key Responsibilities:Oversee daily Front Office operations, ensuring adherence to...


  • Miami Beach, Florida, United States Loews Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Loews Hotels. As a Front Office Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration and Check-In/Check-OutWelcome and register guests in a...


  • Miami, Florida, United States Think Hospitality Full time

    Job Title: Overnight Front Office SupervisorJob Summary:The Overnight Front Office Supervisor plays a critical role in ensuring the smooth operation of the front desk during the overnight shift. This position requires a high level of professionalism, attention to detail, and excellent communication skills to provide exceptional guest service and manage staff...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    We are seeking a highly skilled and organized Front Office Manager to join our team at Vensure Employer Services. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our front office operations.Key Responsibilities:Multitasking and Prioritization: You will be responsible for managing multiple...


  • Miami Beach, Florida, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Guest Services Supervisor, you will play a crucial role in ensuring the smooth operation of our front desk activities. Your responsibilities will include:Cashier Duties: Accurately complete all assigned cashier and closing reports within our computer system.Shift Management: Review shift logs and daily memo books, documenting all...

  • Front Desk Supervisor

    3 months ago


    Miami, Florida, United States Cambria Hotel Miami Airport - Blue Lagoon Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...


  • West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time

    Job SummaryThe Front Office Supervisor is a key member of our team at Amrit Ocean Resort & Residences, responsible for delivering exceptional guest experiences and ensuring seamless operations at the front desk.Key ResponsibilitiesGuest Service: Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded throughout their...


  • Miami, Florida, United States Maü Miami Full time

    Position OverviewMaü Miami is in search of a skilled and engaging Front-of-House Supervisor to lead our hospitality team. The ideal candidate will possess a robust background in the service industry, outstanding leadership capabilities, and a dedication to delivering remarkable guest experiences. In this role, you will oversee reservations, manage seating...


  • Miami Beach, Florida, United States Think Hospitality Full time

    Position OverviewCore Responsibilities:The Front Desk Agent is accountable for managing guest check-ins and check-outs, handling reservations, processing cashier reports, and generating front office documentation. This role requires close collaboration with various departments to ensure seamless operations and the delivery of exceptional service standards to...


  • Miami, Florida, United States The Elser Hotel & Residences Full time

    Job SummaryThe Elser Hotel & Residences is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office department, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maximizing room revenue and occupancy.Key...


  • Miami Beach, Florida, United States Marriott Full time

    Additional Information Weekly Pay, Pay: $19.76/Hour, Hotel experience preferred and Fosse knowledge Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Miami Growth - Highgate Hotels. As a key member of our hospitality operations team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and maximizing room revenue and...


  • Miami Beach, Florida, United States Shelborne South Beach Full time

    Guest Services RepresentativeLocation: Shelborne South BeachOverview:The Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests at Shelborne South Beach. This position is responsible for managing daily operations at the front desk, executing essential tasks, and fulfilling guest requests while embodying the...


  • Miami, Florida, United States VUMI Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at VUMI Group. As a key member of our front office team, you will be responsible for providing exceptional administrative support to our sales and marketing teams.Key ResponsibilitiesFront Office OperationsManage the daily front office operations,...


  • Miami Beach, Florida, United States Hospitality Demo Account Full time

    Position Overview: The primary role of the Front Desk Agent is to manage guest reservations efficiently, ensuring a welcoming atmosphere that enhances the overall guest experience and contributes to the hotel's occupancy rates. Key Responsibilities: Respond to guest inquiries regarding hotel amenities, check-in procedures, and local attractions, dining, and...


  • Miami, Florida, United States Goodwin Recruiting Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Goodwin Recruiting. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our clients and candidates, while also managing the front desk operations and ensuring a smooth and efficient...


  • Miami, Florida, United States Synchro Speak Full time

    Job OverviewSynchro Speak is a premier communication consulting firm focused on improving organizational efficiency through sophisticated communication methodologies. We specialize in speech coaching, executive communication training, and corporate communication solutions.Position Summary:The Front Office Coordinator will act as the first point of contact...