Client Account Coordinator

2 weeks ago

Indianapolis, Indiana, United States Envita Solutions Full time
Job Overview

About Envita Solutions:

Envita Solutions, previously known as Heritage Interactive Services, stands as a premier partner in comprehensive waste management. Our commitment lies in promoting a healthier environment by converting intricate waste challenges into sustainable practices. With our headquarters in Indianapolis, Indiana, we operate across the U.S., Mexico, and Canada, employing over 300 professionals and collaborating with a network of more than 3,000 supplier partners. As a division of The Heritage Group, we are part of a diverse portfolio of over 30 companies specializing in heavy construction, environmental services, and specialty chemicals. Our unique access to research and development, coupled with a leading hard tech corporate venture capital portfolio, positions Envita Solutions at the forefront of innovation in waste and climate challenges.

At Envita, our core principles guide our operations. Our vision is to enhance the planet's health by addressing complex waste issues with sustainable solutions. We are dedicated to safeguarding human health and the environment, striving to create a safer, more sustainable world. We prioritize enduring value, long-term relationships, mutual trust, and a proactive approach to tackling significant challenges while maintaining ethical standards.


Account Administrator Responsibilities

The Account Administrator plays a crucial role in supporting the operations team to enhance the efficiency and accuracy of customer accounts. This position is responsible for ensuring the integrity of customer data by continuously monitoring the flow of internal and external information, including billing and item setup.


Key Responsibilities

  • Prioritize Health & Safety as the primary objective by adhering to policies and procedures while maintaining a safe working environment.
  • Manage billing processes and related tasks for all customer accounts at Envita Solutions.
  • Assist fellow Account Administrators and Senior Account Administrators with workload overflow.
  • Prepare reports for all Envita Solutions accounts.
  • Set up and modify customer billing items as necessary.
  • Input and output data for new and existing item setups.
  • Oversee suppliers who fail to submit invoices or rebates promptly.
  • Review monthly customer invoices for accuracy and completeness.
  • Generate and audit system reports for both customer and internal purposes.
  • Ensure proficiency in customer invoice and margin reviews to reduce operational review time.
  • Produce and audit internal reports for operational assessment.
  • Conduct quality control and assurance measures.
  • Provide administrative assistance to the Operations team and upper management on various work-related matters.
  • Compile savings reports for all customers.
  • Audit and rectify data for all customers to ensure accuracy.
  • Deliver additional reports as required for all customers.
  • Support the implementation of new customers, contacting customers and suppliers as needed.

Expectations for Success

  • A high school diploma or equivalent is required; a 4-year degree is preferred.
  • A minimum of 2 years of experience in an office environment is required, with a focus on customer service, accounts payable, or billing preferred.
  • Excellent written and verbal communication skills are essential for interaction with both internal and external customers.
  • Exceptional time management skills and the ability to prioritize tasks effectively.
  • Capability to multitask and manage various projects simultaneously.
  • Strong proficiency in Microsoft Office and Excel.
  • Ability to identify problems and propose solutions with minimal guidance.
  • Meticulous attention to detail is crucial.
  • A client-focused mindset with a commitment to resolving customer issues to ensure high satisfaction.

A post-offer drug screening will be required.

EEO including disability/veteran

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