Client Support Specialist

2 weeks ago

Indianapolis, Indiana, United States The Omni Family of Services Full time
Position Overview

Position Title: Client Support Specialist I FIS

Become a Part of the Omni Family

Are you interested in joining a team that enhances lives, empowers individuals, and fortifies communities?

If you aspire to be a leader and a catalyst for change, your search ends here.

Omni is in search of a trauma-informed, quality-focused professional to become a vital member of our exceptional team as a Client Support Specialist FIS. As a multi-state organization, we provide essential services for both adults and children. We are entirely employee-owned and are equally committed to the well-being of our team members as we are to the clients we serve.

In the role of Client Support Specialist FIS, you will be tasked with delivering services that assist individuals and families in accessing necessary medical, social, educational, and other supportive resources, in addition to offering counseling and therapeutic services as required. The FIS role can be broadly defined as assessing, advocating, linking, and coordinating essential community-based services for the clients and families we support. The specialist will play a significant role in promoting and supporting a client's educational, legal, vocational, extracurricular, and health-related objectives, with a consistent focus on achieving these goals.

The FIS typically engages with clients and their families (whether foster, adoptive, or biological) in their homes or residences on a regularly scheduled basis. Furthermore, the FIS may interact with community members at various locations such as schools, daycare centers, job sites, etc., as necessary to fulfill the service needs of the client. The working hours for the Client Support Specialist - FIS will vary based on the individual requirements of their caseload but are generally structured to not exceed 40 hours in a week.

Qualifications for this Role:

Bring your enthusiasm and expertise

A commitment to assisting others in achieving their fullest potential while maintaining a healthy work/life balance.

Ability to collaborate effectively as a team member and thought leader.

A Bachelor's degree (B.A. or B.S.) in social sciences with at least one year of relevant professional experience working with families and children. While a degree in social sciences is preferred, a bachelor's degree in another field is acceptable with three years of relevant professional experience working with families and children.

Training in appropriate crisis prevention strategies and universal precautions is required.

Proof of automobile insurance and reliable transportation.

A valid driver's license is necessary.


Benefits Offered by Our Company:

  • Competitive salary along with a comprehensive benefits package
  • Medical, Dental, Prescription Drug Coverage, and Vision
  • Life Insurance
  • Long-Term Disability
  • Short-Term Disability
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Critical Illness Insurance
  • Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program
  • Paid Vacation Time (subject to eligibility)
  • Paid Sick Time (subject to eligibility)
  • Paid Holidays (subject to eligibility)
  • Tuition Reimbursement Program for Master's Degree
  • Mileage and Monthly Technology Allowance (subject to eligibility)
  • On-demand Pay Options
  • Employee Stock Ownership Plan (ESOP) - Omni is a 100% employee-owned company. Through the ESOP, the company's success translates into ownership interest for employees, enhancing their long-term retirement funds as the company grows.

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